CUP: Email Reminder background job problem

[former_member184114]

Hi All,

I have been experiencing a problem in CUP for Email Reminder background job. The job is always in "BUSY" status. It is not in "Available" status as others! Can somebody help me on this?

Regards,

Faisal

[former_member184114]

Hi,

This is resolved

How it got resolved?

I changed Task Recurrence to 00:00-12:00AM

and started the job at 0:00.

This silved my problem

Regards,

Faisal

[former_member182655]

Hi,

I'm glad for you, but this wasn't helpful in my case

Regards,

Artem Ivashkin

[former_member182655]

Hi!

Don't worry Faisal,

We have the same problem, but with escalation job. The message was opened in the 19th of May this year, but it's still in process. At the begining consultants suggested us to upgrade our system with the latest SP, but it doesn't work. We are on the latest SP with all patches but the problem persists. Of cource, we met all requirements for job planning, and performance suggested by different SAP specialist - nothing is changed.

I think it would be better if you write the message directly to SAP hotline. You are not alone

Regards,

Artem