on 09-13-2011 4:24 AM
Hi Gururs:
I am installing Netweaver 7.0 on Windows 2008 R2 server and have encountered an error in phase 31 of 48 when creating Java Users. I am installing the following software units:
AS ABAP
AS JAVA
BI JAVA
EP
EPC
This is the error message that I am getting:
ERROR 2011-09-13 04:46:36.620
FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR ( Last error reported by the step :. DIAGNOSIS: For more details see output of log file:).
Has anyone encountered this before and has found a solution? Please help, I am stuck.
Thanks,
J
Thanks to everyone's input. The issue was resolved with the kernel upgrade. I found out that I didn't correct the correct kernel upgrade the first few times, finally with some help, I was able to upgrade the kernel successfull and get pass the error message.
Thanks,
J
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Hi JH
actually i've the same Problem.
Did you install the EXT Kernel, as far as I understand it is compiled for the newer OS-Versions.
Am stuck in the step "37 JSF User creation" and get the msg "Connect to SAP gateway failed".
When i look into the SAPMMC disp+work is Grey / stopped.
Appreciate any help.
Regards
Hello,
Updating the kernel to the latest patch level would be able to resolve the problem.
You should have gone for modified kernel DVD during installation planning itself.
Note 1480785 - Creating a Modified Windows Kernel DVD
Thanks
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Yes, I did stop the installation and continued from the old installation. It is crashing at the same place. I was so sure that updating the kernel would be able to fix it.
Here is my log:
WARNING 2011-09-13 17:50:32.203
Execution of the command "D:\usr\sap\BI2\DVEBMGS00\exe\jlaunch.exe UserCheck.jlaunch com.sap.security.tools.UserCheck "C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\install\lib;C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\install\sharedlib;C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\install" -c sysnr=00 -c ashost=dolbw1 -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file UserCheck.message" finished with return code -3. Output:
Usage : D:\usr\sap\BI2\DVEBMGS00\exe\jlaunch.exe [-options] <arg0> <arg1> ... <argn>
Launch the specified java program
INFO 2011-09-13 17:50:32.203
Removing file C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\dev_UserCheck.
ERROR 2011-09-13 17:50:32.219
CJS-30197 . DIAGNOSIS: For more details see output of log file:
ERROR 2011-09-13 17:50:32.500
FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR ( Last error reported by the step :. DIAGNOSIS: For more details see output of log file:).
Thanks,
J
Hi Jane,
Are you able to access the SAP Gui of the ABAP stack? If so, then login with DDIC and master password might not be possible yet as post installation reports are yet to be run by the SAPInst. Earlier versions, the user DDIC could login with password 19920706 during the installation as well. Could you see if you could login with this and perform the role assignment?
Regards,
Srikishan
Hi Srikishan:
This is a brand new IDES installation and I am installing the central instance. I am not able to access the ABAP stack as you recommended.
I was playing around with updating the kernel yesterday, now my error shows some additional info about gateway connection error:
TRACE 2011-09-13 23:27:53.836
NWException thrown: nw.ume.userError:
Connect to SAP gateway failed
Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '10.14.87.61:sapgw00' not reached
TIME Tue Sep 13 23:27:53 201
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2833
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 1
TRACE 2011-09-13 23:27:53.836
Function setMessageIdOfExceptionMessage: nw.ume.userError
ERROR 2011-09-13 23:27:53.836
CJSlibModule::writeError_impl()
CJS-30196 Connect to SAP gateway failed
Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '10.14.87.61:sapgw00' not reached
TIME Tue Sep 13 23:27:53 201
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2833
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 1
TRACE 2011-09-13 23:27:53.836 [iaxxejsbas.hpp:483]
EJS_Base::dispatchFunctionCall()
JS Callback has thrown unknown exception. Rethrowing.
ERROR 2011-09-13 23:27:54.149 [sixxcstepexecute.cpp:951]
FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR ( Last error reported by the step :Connect to SAP gateway failed
Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '10.14.87.61:sapgw00' not reached
TIME Tue Sep 13 23:27:53 201
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2833
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 1).
TRACE 2011-09-13 23:27:54.227 [iaxxgenimp.cpp:752]
CGuiEngineImp::showMessageBox
<html> <head> </head> <body> <p> An error occurred while processing service SAP NetWeaver 7.0 Support Release 3 > SAP Systems > MS SQL Server > Central System > Central System( Last error reported by the step :Connect to SAP gateway failed
Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
LOCATION CPIC (TCP/IP) on local host with Unicode
ERROR partner '10.14.87.61:sapgw00' not reached
TIME Tue Sep 13 23:27:53 201
RELEASE 700
COMPONENT NI (network interface)
VERSION 38
RC -10
MODULE nixxi.cpp
LINE 2833
DETAIL NiPConnect2
SYSTEM CALL connect
ERRNO 10061
ERRNO TEXT WSAECONNREFUSED: Connection refused
COUNTER 1). You may now </p> <ul> <li> choose <i>Retry</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> <p> Log files are written to C:\Program Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS. </p> </body></html>
Edited by: Jane at Accenture on Sep 14, 2011 3:55 PM
Hi:
<br>
<br>Here is the output log:
<br>
<br>WARNING 2011-09-13 23:27:53.805
<br> CJSlibModule::writeWarning_impl()
<br>Execution of the command "D:\usr\sap\BI2\DVEBMGS00\exe\jlaunch.exe UserCheck.jlaunch <br>com.sap.security.tools.UserCheck "C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\install\lib;C:\Program <br>Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\install\sharedlib;C:\Program <br>Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\install" -c sysnr=00 -c ashost=dolbw1 -c client=001 -c user=DDIC -c XXXXXX -a checkCreate -u SAPJSF -p XXXXXX -r SAP_BC_JSF_COMMUNICATION_RO -user_type system -message_file <br>UserCheck.message" finished with return code 4. Output:
<br>Sep 13, 2011 11:27:52... Info: User management tool (com.sap.security.tools.UserCheck) called for action "checkCreate"
<br>Sep 13, 2011 11:27:53... Error: Exception during execution of the operation
<br>[EXCEPTION]
<br> com.sap.mw.jco.JCO$Exception: (102) RFC_ERROR_COMMUNICATION: Connect to SAP gateway failed
<br>Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
<br>
<br>LOCATION CPIC (TCP/IP) on local host with Unicode
<br>ERROR partner '10.14.87.61:sapgw00' not reached
<br>TIME Tue Sep 13 23:27:53 201
<br>RELEASE 700
<br>COMPONENT NI (network interface)
<br>VERSION 38
<br>RC -10
<br>MODULE nixxi.cpp
<br>LINE 2833
<br>DETAIL NiPConnect2
<br>SYSTEM CALL connect
<br>ERRNO 10061
<br>ERRNO TEXT WSAECONNREFUSED: Connection refused
<br>COUNTER 1
<br>
<br> at com.sap.mw.jco.MiddlewareJRfc.generateJCoException(MiddlewareJRfc.java:457)
<br> at com.sap.mw.jco.MiddlewareJRfc$Client.connect(MiddlewareJRfc.java:1025)
<br> at com.sap.mw.jco.JCO$Client.connect(JCO.java:3255)
<br> at com.sap.security.tools.UserCheck.main(UserCheck.java:172)
<br> at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
<br> at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
<br> at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
<br> at java.lang.reflect.Method.invoke(Method.java:331)
<br> at com.sap.engine.offline.OfflineToolStart.main(OfflineToolStart.java:81)
<br>
<br>
<br>Sep 13, 2011 11:27:53... Info: Leaving with return code 4
<br>
<br>TRACE 2011-09-13 23:27:53.805
<br>2011-09-13 23:27:53.805 FSPath(D:\usr\sap\BI2\DVEBMGS00\exe\jlaunch.exe) done
<br>
<br>TRACE 2011-09-13 23:27:53.805
<br>2011-09-13 23:27:53.805 ChildApplication(D:\usr\sap\BI2\DVEBMGS00\exe\jlaunch.exe).run(): 4. done.
<br>
<br>TRACE 2011-09-13 23:27:53.805
<br>2011-09-13 23:27:53.805 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS) done
<br>
<br>TRACE 2011-09-13 23:27:53.805
<br>2011-09-13 23:27:53.805 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS).append(dev_UserCheck)
<br>
<br>TRACE 2011-09-13 23:27:53.805
<br>2011-09-13 23:27:53.805 FSPath(dev_UserCheck) done
<br>
<br>TRACE 2011-09-13 23:27:53.805
<br>2011-09-13 23:27:53.805 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS).append() done: C:/Program <br>Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS/dev_UserCheck
<br>
<br>TRACE 2011-09-13 23:27:53.805
<br>2011-09-13 23:27:53.805 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\dev_UserCheck).remove()
<br>
<br>TRACE 2011-09-13 23:27:53.805
<br>2011-09-13 23:27:53.805 FileMgt().getNode(C:/Program Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS/dev_UserCheck, false)
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 Node(C:/Program Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS/dev_UserCheck)._init() done
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FileMgt().getNode() done: FILE
<br>
<br>TRACE 2011-09-13 23:27:53.821
2011-09-13 23:27:53.821 Node(C:/Program Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS/dev_UserCheck).remove()
<br>
<br>INFO 2011-09-13 23:27:53.821 [synxcfile.cpp:177]
<br> CSyFileImpl::remove()
<br>Removing file C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\dev_UserCheck.
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 Node(C:/Program Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS/dev_UserCheck).remove() done
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\dev_UserCheck).remove() done: true
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS) done
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS).append(dev_UserCheck.clone)
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(dev_UserCheck.clone) done
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS).append() done: C:/Program Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS/dev_UserCheck.clone
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\dev_UserCheck.clone).remove()
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FileMgt().getNode(C:/Program Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS/dev_UserCheck.clone, false)
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FileMgt().getNode() done: undefined
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\dev_UserCheck.clone).remove() done: false
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(UserCheck.message).isExisting(undefined)
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(UserCheck.message).isExisting() done: true
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FSPath(UserCheck.message).getNode(true)
<br>
<br>TRACE 2011-09-13 23:27:53.821
<br>2011-09-13 23:27:53.821 FileMgt().getNode(UserCheck.message, true)
<br>
<br>TRACE 2011-09-13 23:27:53.836
<br>2011-09-13 23:27:53.836 Node(UserCheck.message)._init() done
<br>
<br>TRACE 2011-09-13 23:27:53.836
<br>2011-09-13 23:27:53.836 FileMgt().getNode() done: FILE
<br>
<br>TRACE 2011-09-13 23:27:53.836
<br>2011-09-13 23:27:53.836 FSPath(UserCheck.message).getNode() done: exists
<br>
<br>TRACE 2011-09-13 23:27:53.836
<br>NWException thrown: nw.ume.userError:
<br>Connect to SAP gateway failed
<br>Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
<br>LOCATION CPIC (TCP/IP) on local host with Unicode
<br>ERROR partner '10.14.87.61:sapgw00' not reached
<br>TIME Tue Sep 13 23:27:53 201
<br>RELEASE 700
<br>COMPONENT NI (network interface)
<br>VERSION 38
<br>RC -10
<br>MODULE nixxi.cpp
<br>LINE 2833
<br>DETAIL NiPConnect2
<br>SYSTEM CALL connect
<br>ERRNO 10061
<br>ERRNO TEXT WSAECONNREFUSED: Connection refused
<br>COUNTER 1
<br>
<br>TRACE 2011-09-13 23:27:53.836
<br>Function setMessageIdOfExceptionMessage: nw.ume.userError
<br>
<br>ERROR 2011-09-13 23:27:53.836
<br> CJSlibModule::writeError_impl()
<br>CJS-30196 Connect to SAP gateway failed
<br>Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
<br>LOCATION CPIC (TCP/IP) on local host with Unicode
<br>ERROR partner '10.14.87.61:sapgw00' not reached
<br>TIME Tue Sep 13 23:27:53 201
<br>RELEASE 700
<br>COMPONENT NI (network interface)
<br>VERSION 38
<br>RC -10
<br>MODULE nixxi.cpp
<br>LINE 2833
<br>DETAIL NiPConnect2
<br>SYSTEM CALL connect
<br>ERRNO 10061
<br>ERRNO TEXT WSAECONNREFUSED: Connection refused
<br>COUNTER 1
<br>
<br>TRACE 2011-09-13 23:27:53.836 [iaxxejsbas.hpp:483]
<br> EJS_Base::dispatchFunctionCall()
<br>JS Callback has thrown unknown exception. Rethrowing.
<br>
<br>ERROR 2011-09-13 23:27:54.149 [sixxcstepexecute.cpp:951]
<br>FCO-00011 The step createJSF with step key |NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF was executed with status ERROR ( Last error reported by the step :Connect to SAP gateway failed
<br>Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
<br>LOCATION CPIC (TCP/IP) on local host with Unicode
<br>ERROR partner '10.14.87.61:sapgw00' not reached
<br>TIME Tue Sep 13 23:27:53 201
<br>RELEASE 700
<br>COMPONENT NI (network interface)
<br>VERSION 38
<br>RC -10
<br>MODULE nixxi.cpp
<br>LINE 2833
<br>DETAIL NiPConnect2
<br>SYSTEM CALL connect
<br>ERRNO 10061
<br>ERRNO TEXT WSAECONNREFUSED: Connection refused
<br>COUNTER 1).
<br>
<br>TRACE 2011-09-13 23:27:54.227 [iaxxgenimp.cpp:752]
<br> CGuiEngineImp::showMessageBox
<br>
<br>An error occurred while processing service SAP NetWeaver 7.0 Support Release 3 > SAP Systems > MS SQL Server > Central System > Central System( Last error reported by the step :Connect to SAP gateway failed
<br>Connect_PM TYPE=A ASHOST=dolbw1 SYSNR=00 GWHOST=dolbw1 GWSERV=sapgw00 PCS=1
<br>LOCATION CPIC (TCP/IP) on local host with Unicode
<br>ERROR partner '10.14.87.61:sapgw00' not reached
<br>TIME Tue Sep 13 23:27:53 201
<br>RELEASE 700
<br>COMPONENT NI (network interface)
<br>VERSION 38
<br>RC -10
<br>MODULE nixxi.cpp
<br>LINE 2833
<br>DETAIL NiPConnect2
<br>SYSTEM CALL connect
<br>ERRNO 10061
<br>ERRNO TEXT WSAECONNREFUSED: Connection refused
<br>COUNTER 1). You may now </p> <ul> <li> choose <i>Retry</i> to repeat the current step. </li> <li> choose <i>View Log</i> to get more information about the error. </li> <li> stop the task and continue with it later. </li> </ul> <p> Log files are written to C:\Program Files/sapinst_instdir/NW04S/SYSTEM/MSS/CENTRAL/AS. </p> </body></html>
<br>
<br>TRACE 2011-09-13 23:27:54.227 [iaxxgenimp.cpp:1255]
<br> CGuiEngineImp::acceptAnswerForBlockingRequest
<br>Waiting for an answer from GUI
<br>
<br>INFO 2011-09-14 04:36:22.3 [sixxcstepexecute.cpp:1004]
<br>An error occured and the user decide to stop.\n Current step "|NW_Onehost|ind|ind|ind|ind|0|0|NW_Onehost_System|ind|ind|ind|ind|2|0|NW_CI_Instance|ind|ind|ind|ind|11|0|NW_CI_Instance_Doublestack|ind|ind|ind|ind|3|0|createJSF".
<br>
<br>INFO 2011-09-14 04:36:25.393 [synxcpath.cpp:776]
<br> CSyPath::createFile()
<br>Creating file C:\Program Files\sapinst_instdir\.lastInstallationLocation.
<br>
<br>INFO 2011-09-14 04:36:25.737 [synxcpath.cpp:776]<br>
CSyPath::createFile()
<br>Creating file C:\Program Files\sapinst_instdir\NW04S\SYSTEM\MSS\CENTRAL\AS\__instana_tmp.xml.
Edited by: Jane at Accenture on Sep 14, 2011 4:03 PM
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