alert from 1.0 of XI SP6

[Former Member]

Hi all;

We are on version 7.0 of XI SP6.We have configured a scenario where we are trying to trigger an alert from BPM but we are not receiving any mails.

We have already configured alert for sending the mails from BPM on XI 3.0 and am receiving alert mails from there.

Can any one suggest something.

[Former Member]

Hi Mudit,

Do the following

1. Goto transaction ALRTCATDEF.

2. Select your alert category and click on fixed recepients

3. Mention your user id there.

4. Goto transaction SU01 and specify the email id.

By doing the above mentioned steps you will get a mail when the alert triggers

Thanks and Regards

Rahul Nawale

[Former Member]

Hi rahul i have done allthis

[bhavesh_kantilal]

Mudit,

Note : 913858 has been updated with multiple Questions recently.

Check that and see if all configuration are done,.

Regards,

Bhavesh

[Former Member]

Hi Mudit,

Please see if you have done all this...

To send an EMAIL, assign an EMAIL ID to the corresponding user in the transaction SU01 and then set up SCOT and you can send emails when the ALERT is triggered.

Once you have configure Alerts, you will get the Alerts into ALERT INBOX in RWB of the user. To also get the email, the following needs to be done,

1. In SU01 -- Assign the Email ID for the Recipient of the ALERT.

2. In , RWB>ALERT INBOX> PERSONALIZATION--> Time Independent Delivery and Email are selected.

3. Finally, SCOT needs to be set up to send Emails. Check this for the same. You can ask your BASIS team to do this step.

http://help.sap.com/saphelp_nw04/helpdata/en/23/1edf098ea211d2b47300609419ed29/frameset.htm

Also, In ALRTCATDEF, go to SETTINGS--> CONFIGURATION. By default, the option selected is INTERNAL PROCESSING. Select the option SMTP FORWARDING AS XML and give the email id. This will enable you to send an email alert whenever an error occurs in XI.

Also, to test your Alerts, execute the report RSALERTTEST in SE38.

Also go throuh the following links...

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide

/people/michal.krawczyk2/blog/2005/09/09/xi-alerts--step-by-step

http://help.sap.com/saphelp_nw04/helpdata/en/3f/81023cfa699508e10000000a11402f/content.htm

http://help.sap.com/saphelp_nw04/helpdata/en/80/942f3ffed33d67e10000000a114084/frameset.htm

http://help.sap.com/saphelp_nw04/helpdata/en/2b/d925bf4b8a11d1894c0000e8323c4f/frameset.htm

Regards,

Abhy

[Former Member]

Hi Mudit,

Do the following

1. Goto transaction ALRTCATDEF.

2. Select your alert category and click on fixed recepients

3. Mention your user id there.

4. Goto transaction SU01 and specify the email id.

By doing the above mentioned steps you will get a mail when the alert triggers

[bhavesh_kantilal]

Mudit,

<i>We have configured a scenario where we are trying to trigger an alert from BPM but we are not receiving any mails.</i>

Is there any entry in ALERT Inbox?

Did u check the that the EMAIL id is manintained in SU01 and Alert inbox -- Personlization -- Time Independent Delivery has been selected?

Regards,

Bhavesh

[Former Member]

hi bhavesh

No i am not getting it in my alrtinbox.

yes the Email ids are there in su01

Time Independent Delivery is selected in RWB personalization and Mail option is also checked

[Shabarish_Nair]

Have a look at this troubleshooting guide - /people/michal.krawczyk2/blog/2005/09/09/xi-alerts--troubleshooting-guide