Order issue

[Former Member]

Hi Guru's,

The sales order is created for quantity 500 , but the delivery and invoice created for 400 quantity, so in the dcoument flow all the statuses are showing completed expect sales order why because it is under delivered, now my question is how to make this sales order into completed status.

please provide your valuable suggestions.

Regards,

Dil

[Former Member]

thanks

[former_member182378]

The sales order is NOT yet completed therefore it is reflecting it. Why do you want to set the status as complete?

If sales order status is 400EA and 400EA has been delivered and billed, then the order status is complete.

Go to VA02, change Order quantity from 500EA to 400EA and save. Then the status of sales order shall show complete. and rightly so.

[former_member1190345]

Hi,

Please note that whether the order is to remain open or closed after the first reference or only after the target quantity is copied is controlled by the Completion Rule field in the Item Category and also by the Pos./neg. quantity field in the Copy Control between Sales Order and Delivery ( T Code VTLA). Kindly check both of them.

Also best solution would be as suggested to put a Reason for rejection which would reject the line item and would complete the order.

Thanks and Regards,

J Nagesh

[Former Member]

Hi thanks for your valuable feed back and what should be the in the field Positive/negative field in Copying controls between Order and delivery.

[former_member209761]

nallurid ,

It should be +ve.

Thanks & Regards,

Hegal K Charles

[former_member1190345]

Hi,

Standard is to keep +ve in the Pos/-ve field in the copy Control.

Regards,

J Nagesh

[kalyan_mokirala]

Hi Dil,

We can have fill or kill process for this. However this can be achieved by sales order user exit change. We can have availability check done based on the requested delivery date. Code has to be written in user exit such that if system is not able to deliver the complete quantity it has to confirm the available quantity and kill the rest of quantity. This is a permanent solution you can apply for the process how ever if you have some orders to be completed for the time you sen set reason for rejection.

Edited by: mokirala tilak on Sep 12, 2011 12:29 PM

[jignesh_mehta3]

Enter Reason for Rejection for quantity of 100 units & save the document.

Then go to Document flow to see your Order status as Conpleted.

Hope this helps,

Thanks,

Jignesh Mehta