customer service

[satishkumar_ijju]

Hi experts,

i am an sd consultant but few days back my organization placed me for a client whom we had implemented customer service,but in the past i haven't got opportunity to work on it.i searched the forum but haven' t got the material which would be helpful.so it be helpful if you can provide me the link where i can go through the topic.i have nil knowledge on this topic.

regards,

satish kumar

[former_member182378]

what topic would you like to know about?

[satishkumar_ijju]

Hi,

I would like to know the step wise configuration of cs.what is equipment & what is service order etc..everything.

Thanks & regards

satish

[prasanna_kumar4]

Hi,

Kindly Check the below link

http://help.sap.com/printdocu/core/Print46c/en/data/pdf/MYSAP/SR_CS.pdf

Regards,

Prasanna

[satishkumar_ijju]

Hi prasana,

Thanks for immediate response,i have through the link you send but it as not briefed the cs.

Regards,

satish kumar

[satishkumar_ijju]

Hi,

still waiting for your response,the link you mailed me is not much helpful.

Regards,

satish kumar