on 09-09-2011 10:36 AM
Hi Guru's
I have an issue that needs resolving.
We have setup a basic Service Desk in SolMan 7.01.
We were able to report on our issues using the "queries" functionality in the Incident Management workcenter.
Ever since we installed a TREX instance all our queries return empty.
I've gone throufgh all the steps in the install guide of TREX 7.1 to check what I did wrong, but I can't find anything.
Also, when I search for solutions in our SDB, I get no hits, even when I search for all blanks or asteriks (*).
Please advise!
Regards,
David
Any suggestion is welcome!
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Hi,
Do you have access for execute queries and reports?
if yes, please trouble shoot the trex config using the below
http://wiki.sdn.sap.com/wiki/display/CRM/EnablefulltextsearchusingTREX(EmbeddedSearch-EnterpriseSearch)
Thanks,
Jansi
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