Returns for cash desk(check) payments

[former_member215295]

Hi All,

I posted a check payment( Feb10th 2011) through cash desk FPCJ against a receivable $47 , cash desk is closed and then trying to post returns lot for the check payment on Feb 15th 2011, the returns item is automatically going to clarification account and even in clarification not able to clarify the item through FPCRL error message : Trying to return the payment posted through cash desk.

What I was expecting is when I try to post the returns lot for the payment document using options Type of posting '2' and selecting the option enhanced returns processing, a new receivable will be created for the amount 47 but thats not happening.

\any help is greatly appreciated.

I read the notes : 644870, 1459852, 1311357.

Thanks,

VR

[former_member215295]

Issue is resolved.

[former_member193025]

Hi Vikarm,

Can you tell me the solution what you did to solve this issue and what u modified for this.

Thanks in advance,

Cherry.