Hi Gurus,
I've a problem about using free goods determination.
First I created free goods master record with following information
ZG1010012060075 From 100 PC -> Free good ZG1040012060075 2 PC
Free goods Category = '2' (Exclusive)
Free goods delivery control = 'E' (Delivery proportional to quantity in main item)
Then I've created Sales Order with
Item 10 ZG1010012060075 4,000 PC.
Item 11 ZG1040012060075(Free good) has been automatically determined for 80 PC
Then I've splitted Item 10 into 4 deliveries. The result of free goods determine in each delivery are as follow:
Delivery#1)
Item10 ZG1010012060075 = 1,176 PC
Item20 ZG1040012060075 = 24 PC
Delivery#2)
Item10 ZG1010012060075 = 1,176 PC
Item20 ZG1040012060075 = 24 PC
Delivery#3)
Item10 ZG1010012060075 = 1,176 PC
Item20 ZG1040012060075 = 24 PC
Delivery#4)
Item10 ZG1010012060075 = 472 PC
item20 ZG1040012060075 = 9 PC
*Remark : Total quantity of 'ZG1040012060075'(free goods) = 92424+24 = 81 PC
(Greater than 80 PC)*
I think the system determined free goods in Delivery#4 correctly due to rounding up. But It might not be over the order quantity in Sales Order Item 11. Even though I've set the item category in delivery with Check overdelivery = 'B' (Situation rejected with an error message), the free goods are determined over order qty. BUT if I change delivery qty in delivery#4 Item20 from 9 PC -> 8 PC -> 9 PC, the error message occurred.
My point is to fix the system not determine free goods in delivery items over order quantity in sales order item.
Has anyone met this situation before? Do you have any idea about this issue?
Best Regards,
Prachya Lalitnorasate
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