09-01-2011 7:58 PM
Hello -
Not sure if this is a config issue on our side or an SAP issue. When the users use the GUI to manually override a particular requirement from the original audit results ex: from 'not met' to 'irrelevant' and save, it works. However, as soon as an audit is executed again (which we want it to do a lot in case that last piece completes it) the manual overrides are wiped out and the original results are returned.
Did any one else have this issue? If yes, how did you fix it? Is there a way to keep our manual overrides? We followed the audit cookbook for our config.
thanks,
Denise
09-01-2011 10:00 PM
Denise,
There is no way to keep manual overrides. That's how it is designed. Admission office officials are supposed to override and approve together. That's the reason it doesn't allow you to run the admission audit after admission approval.
I will suggest you to ask your development team to write a report on audit results. Based on this report admission office can over-ride and approve admission.
Thanks,
Prabhat Singh
09-02-2011 7:32 AM
Hi Denise,
As Prabhat said this is the design of the framework, it checkes rules during the assessment run and is used as a bases to decide if there is a pass or fail on the rules. There is no hidden IMG entry to enable the overriding elements in the admission audit. This only works if you are intending to approve the admission directly after you override a rule (first save before you approve!).
We also encounter this requirement at Dutch universities and the need for manual override of rules too. There we used an automatic admission audit assessment run during the night which manual overriden the rules (got back to 'red' again, hence fail).
We 'solved' this by conducting a thorough investigation on the rules (content) and a re-design of rules to make them more rigid
OR more flexible. Plus for rules which really needed override capabilities we created a seperate tab in the Student File which provided the flexibility to overrride particular rules per open admission.
Due to this minor development effort we could keep the standard strenghts of the audt framework and we provide flexibility or overriding rules
br
Rob
09-08-2011 2:40 AM
Hi PK and Rob -
As you can imagine, quite disappointed in this answer. Who uses it this way? I was expecting/hoping that it would hold the "substitution" just like degree audit does. We are going to have to tweak it so it does this. Perhaps a ztable to hold it and then delete it out once its changed to approved.
THANKS to both of you for these answers. It confirmed that our config is correct.
Denise
09-09-2011 3:58 PM
Hi Denise,
If you are in EhP5 (or above) you could use the refresh audit functionality, this should solve your problem. But it is available only in the mass processing report and not in the student file.
Let me know if this solves your problem.
Best Regards,
Kasi Raaman.R
09-30-2011 5:19 PM