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error executing client rwd 4.3 windows 7
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on 08-31-2011 3:54 PM
Hello,
successfully installed in the client 4.3 windows 7 professional is presenting the following message in event viewer:
I've tried running in administrator mode and compatibility mode
Nome do Log: Application
Fonte: Windows Error Reporting
Data: 31/08/2011 11:14:25
Identificação do Evento:1001
Categoria da Tarefa:Nenhum
Nível: Informações
Palavras-chave:Clássico
Usuário: N/D
Computador: FHMOB815.fh.com.br
Descrição:
Falha no compartilhamento de memória 1639243492, tipo 5
Nome do Evento: CLR20r3
Resposta: Não disponível
Id do arquivo CAB: 0
Assinatura do problema:
P1: uperform.exe
P2: 4.30.0.21
P3: 4d234e81
P4: RWD.uPerform.Utility
P5: 4.30.0.21
P6: 4d234e18
P7: 23e
P8: f0
P9: System.InvalidCastException
P10:
Arquivos anexados:
C:UserscribeiroAppDataLocalTempWER6135.tmp.WERInternalMetadata.xml
Estes arquivos podem estar disponíveis em:
C:ProgramDataMicrosoftWindowsWERReportArchiveAppCrash_uperform.exe_2a95a0fe5324df108f9ab5132f18592ce7b482d_1c5e6de1
Símbolo da análise:
Verificando novamente solução: 0
- SAP Managed Tags:
- SAP Productivity Pak by ANCILE
Accepted Solutions (0)
Answers (3)
Answers (3)
liushu
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U have IE9 ?
try 4.31:
1608431 Details of SAP PRODUCTIVITY PAK 4.31
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Log: report.wer
Version=1
EventType=CLR20r3
EventTime=129592858479017377
ReportType=2
Consent=1
UploadTime=129592858480109363
ReportIdentifier=e4bbe721-d3f7-11e0-890b-c0cb38ac2167
Response.BucketId=1639243492
Response.BucketTable=5
Response.type=4
Sig[0].Name=Problem Signature 01
Sig[0].Value=uperform.exe
Sig[1].Name=Problem Signature 02
Sig[1].Value=4.30.0.21
Sig[2].Name=Problem Signature 03
Sig[2].Value=4d234e81
Sig[3].Name=Problem Signature 04
Sig[3].Value=RWD.uPerform.Utility
Sig[4].Name=Problem Signature 05
Sig[4].Value=4.30.0.21
Sig[5].Name=Problem Signature 06
Sig[5].Value=4d234e18
Sig[6].Name=Problem Signature 07
Sig[6].Value=23e
Sig[7].Name=Problem Signature 08
Sig[7].Value=f0
Sig[8].Name=Problem Signature 09
Sig[8].Value=System.InvalidCastException
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=6.1.7601.2.1.0.256.48
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1046
UI[2]=C:\Program Files\RWD uPerform\Client\bin\uPerform.exe
UI[3]=RWD uPerform has stopped working
UI[4]=Windows can check online for a solution to the problem.
UI[5]=Check online for a solution and close the program
UI[6]=Check online for a solution later and close the program
UI[7]=Close the program
LoadedModule[0]=C:\Program Files\RWD uPerform\Client\bin\uPerform.exe
LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\Windows\SYSTEM32\MSCOREE.DLL
LoadedModule[3]=C:\Windows\system32\KERNEL32.dll
LoadedModule[4]=C:\Windows\system32\KERNELBASE.dll
LoadedModule[5]=C:\Windows\system32\apphelp.dll
LoadedModule[6]=C:\Windows\AppPatch\AcLayers.DLL
LoadedModule[7]=C:\Windows\system32\SspiCli.dll
LoadedModule[8]=C:\Windows\system32\msvcrt.dll
LoadedModule[9]=C:\Windows\system32\RPCRT4.dll
LoadedModule[10]=C:\Windows\system32\USER32.dll
LoadedModule[11]=C:\Windows\system32\GDI32.dll
LoadedModule[12]=C:\Windows\system32\LPK.dll
LoadedModule[13]=C:\Windows\system32\USP10.dll
LoadedModule[14]=C:\Windows\system32\SHELL32.dll
LoadedModule[15]=C:\Windows\system32\SHLWAPI.dll
LoadedModule[16]=C:\Windows\system32\ole32.dll
LoadedModule[17]=C:\Windows\system32\OLEAUT32.dll
LoadedModule[18]=C:\Windows\system32\USERENV.dll
LoadedModule[19]=C:\Windows\system32\profapi.dll
LoadedModule[20]=C:\Windows\system32\WINSPOOL.DRV
LoadedModule[21]=C:\Windows\system32\MPR.dll
LoadedModule[22]=C:\Windows\system32\IMM32.DLL
LoadedModule[23]=C:\Windows\system32\MSCTF.dll
LoadedModule[24]=C:\Windows\AppPatch\AcGenral.DLL
LoadedModule[25]=C:\Windows\SYSTEM32\sechost.dll
LoadedModule[26]=C:\Windows\system32\UxTheme.dll
LoadedModule[27]=C:\Windows\system32\WINMM.dll
LoadedModule[28]=C:\Windows\system32\samcli.dll
LoadedModule[29]=C:\Windows\system32\MSACM32.dll
LoadedModule[30]=C:\Windows\system32\ADVAPI32.dll
LoadedModule[31]=C:\Windows\system32\VERSION.dll
LoadedModule[32]=C:\Windows\system32\sfc.dll
LoadedModule[33]=C:\Windows\system32\sfc_os.DLL
LoadedModule[34]=C:\Windows\system32\dwmapi.dll
LoadedModule[35]=C:\Windows\system32\SETUPAPI.dll
LoadedModule[36]=C:\Windows\system32\CFGMGR32.dll
LoadedModule[37]=C:\Windows\system32\DEVOBJ.dll
LoadedModule[38]=C:\Windows\system32\urlmon.dll
LoadedModule[39]=C:\Windows\system32\iertutil.dll
LoadedModule[40]=C:\Windows\system32\WININET.dll
LoadedModule[41]=C:\Windows\system32\Normaliz.dll
LoadedModule[42]=C:\Windows\AppPatch\AcXtrnal.DLL
LoadedModule[43]=C:\Windows\system32\SHUNIMPL.DLL
LoadedModule[44]=C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll
LoadedModule[45]=C:\Windows\system32\SortWindows6Compat.dll
LoadedModule[46]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorwks.dll
LoadedModule[47]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCR80.dll
LoadedModule[48]=C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\16b68fcaff063835ae0ee348a1201f2a\mscorlib.ni.dll
LoadedModule[49]=C:\Windows\system32\CRYPTBASE.dll
LoadedModule[50]=C:\Program Files\TeamViewer\Version6\tv_w32.dll
LoadedModule[51]=C:\Windows\system32\CRTDLL.dll
LoadedModule[52]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.7601.17514_none_ec83dffa859149af\COMCTL32.dll
LoadedModule[53]=C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorjit.dll
LoadedModule[54]=C:\Windows\system32\CRYPTSP.dll
LoadedModule[55]=C:\Windows\system32\rsaenh.dll
LoadedModule[56]=C:\Windows\system32\RpcRtRemote.dll
LoadedModule[57]=C:\Program Files\RWD uPerform\Client\bin\RWD.uPerform.Configuration.dll
LoadedModule[58]=C:\Program Files\RWD uPerform\Client\bin\RWD.uPerform.Utility.dll
LoadedModule[59]=C:\Program Files\RWD uPerform\Client\bin\RWD.uPerform.UI.dll
LoadedModule[60]=C:\Program Files\RWD uPerform\Client\bin\RWD.uPerform.Security.dll
LoadedModule[61]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System\3da7c6c1a0f26ae91883fd8b03ec192d\System.ni.dll
LoadedModule[62]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\9e87dd8fe5d0f925d80a6a6eaf74fdb9\System.Drawing.ni.dll
LoadedModule[63]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\0d43c5e77ee7b8466700b16d7e7d4bb7\System.Windows.Forms.ni.dll
LoadedModule[64]=C:\Program Files\RWD uPerform\Client\bin\Turbine.Turbine7.dll
LoadedModule[65]=C:\Windows\system32\WS2_32.dll
LoadedModule[66]=C:\Windows\system32\NSI.dll
LoadedModule[67]=C:\Windows\system32\AVIFIL32.dll
LoadedModule[68]=C:\Windows\system32\MSVFW32.dll
LoadedModule[69]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\MSVCP80.dll
LoadedModule[70]=C:\Windows\WinSxS\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4940_none_d08cc06a442b34fc\msvcm80.dll
LoadedModule[71]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\16d2854bf69d59d94e64a918365705f1\System.Xml.ni.dll
LoadedModule[72]=C:\Program Files\QuickTime\QTSystem\QuickTime.qts
LoadedModule[73]=C:\Program Files\QuickTime\QTSystem\QTCF.dll
LoadedModule[74]=C:\Windows\system32\comdlg32.dll
LoadedModule[75]=C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.17514_none_72d18a4386696c80\gdiplus.dll
LoadedModule[76]=C:\Windows\system32\DSOUND.dll
LoadedModule[77]=C:\Windows\system32\POWRPROF.dll
LoadedModule[78]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreFoundation.dll
LoadedModule[79]=C:\Program Files\Common Files\Apple\Apple Application Support\pthreadVC2.dll
LoadedModule[80]=C:\Windows\system32\WSOCK32.dll
LoadedModule[81]=C:\Program Files\Common Files\Apple\Apple Application Support\objc.dll
LoadedModule[82]=C:\Program Files\Common Files\Apple\Apple Application Support\libdispatch.dll
LoadedModule[83]=C:\Program Files\Common Files\Apple\Apple Application Support\icuin40.dll
LoadedModule[84]=C:\Program Files\Common Files\Apple\Apple Application Support\icuuc40.dll
LoadedModule[85]=C:\Program Files\Common Files\Apple\Apple Application Support\icudt40.dll
LoadedModule[86]=C:\Program Files\Common Files\Apple\Apple Application Support\ASL.dll
LoadedModule[87]=C:\Program Files\Common Files\Apple\Apple Application Support\CFNetwork.DLL
LoadedModule[88]=C:\Windows\system32\CRYPT32.dll
LoadedModule[89]=C:\Windows\system32\MSASN1.dll
LoadedModule[90]=C:\Program Files\Common Files\Apple\Apple Application Support\SQLite3.dll
LoadedModule[91]=C:\Program Files\Common Files\Apple\Apple Application Support\zlib1.dll
LoadedModule[92]=C:\Windows\system32\iphlpapi.dll
LoadedModule[93]=C:\Windows\system32\WINNSI.DLL
LoadedModule[94]=C:\Windows\system32\MMDevAPI.DLL
LoadedModule[95]=C:\Windows\system32\PROPSYS.dll
LoadedModule[96]=C:\Windows\system32\wdmaud.drv
LoadedModule[97]=C:\Windows\system32\ksuser.dll
LoadedModule[98]=C:\Windows\system32\AVRT.dll
LoadedModule[99]=C:\Windows\system32\AUDIOSES.DLL
LoadedModule[100]=C:\Windows\system32\msacm32.drv
LoadedModule[101]=C:\Windows\system32\midimap.dll
LoadedModule[102]=C:\Windows\system32\ddraw.dll
LoadedModule[103]=C:\Windows\system32\DCIMAN32.dll
LoadedModule[104]=C:\Program Files\QuickTime\QTSystem\CoreVideo.qtx
LoadedModule[105]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreVideo.dll
LoadedModule[106]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreGraphics.dll
LoadedModule[107]=C:\Program Files\QuickTime\QTSystem\QuickTime3GPP.qtx
LoadedModule[108]=C:\Program Files\QuickTime\QTSystem\QuickTime3GPPAuthoring.qtx
LoadedModule[109]=C:\Program Files\QuickTime\QTSystem\QuickTimeAudioSupport.qtx
LoadedModule[110]=C:\Program Files\Common Files\Apple\Apple Application Support\CoreAudioToolbox.dll
LoadedModule[111]=C:\Program Files\QuickTime\QTSystem\QuickTimeAuthoring.qtx
LoadedModule[112]=C:\Program Files\QuickTime\QTSystem\QuickTimeCapture.qtx
LoadedModule[113]=C:\Program Files\QuickTime\QTSystem\QuickTimeEffects.qtx
LoadedModule[114]=C:\Program Files\QuickTime\QTSystem\QuickTimeEssentials.qtx
LoadedModule[115]=C:\Program Files\QuickTime\QTSystem\QuickTimeH264.qtx
LoadedModule[116]=C:\Program Files\QuickTime\QTSystem\QuickTimeImage.qtx
LoadedModule[117]=C:\Program Files\QuickTime\QTSystem\QuickTimeInternetExtras.qtx
LoadedModule[118]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG.qtx
LoadedModule[119]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4.qtx
LoadedModule[120]=C:\Program Files\QuickTime\QTSystem\QuickTimeMPEG4Authoring.qtx
LoadedModule[121]=C:\Program Files\QuickTime\QTSystem\QuickTimeMusic.qtx
LoadedModule[122]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreaming.qtx
LoadedModule[123]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingAuthoring.qtx
LoadedModule[124]=C:\Program Files\QuickTime\QTSystem\QuickTimeStreamingExtras.qtx
LoadedModule[125]=C:\Program Files\QuickTime\QTSystem\QuickTimeVR.qtx
LoadedModule[126]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Web\33b601c8e2cf4993e68d763389246197\System.Web.ni.dll
LoadedModule[127]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\36d0ed3f2a65b9d67933ed46dfcd2ccb\System.Configuration.ni.dll
LoadedModule[128]=C:\Windows\assembly\GAC\Microsoft.mshtml\7.0.3300.0__b03f5f7f11d50a3a\Microsoft.mshtml.dll
LoadedModule[129]=C:\Windows\system32\CLBCatQ.DLL
LoadedModule[130]=C:\Windows\System32\ieframe.dll
LoadedModule[131]=C:\Windows\system32\PSAPI.DLL
LoadedModule[132]=C:\Windows\System32\OLEACC.dll
LoadedModule[133]=C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_41e6975e2bd6f2b2\comctl32.dll
LoadedModule[134]=C:\Windows\system32\SXS.DLL
LoadedModule[135]=C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Core\ebdaeeb5ef1a6209d67a2f70fcaf5cd5\System.Core.ni.dll
LoadedModule[136]=C:\Windows\system32\Secur32.dll
LoadedModule[137]=C:\Windows\system32\dnsapi.DLL
LoadedModule[138]=C:\Windows\System32\mshtml.dll
LoadedModule[139]=C:\Windows\system32\msimtf.dll
LoadedModule[140]=C:\Windows\system32\MLANG.dll
LoadedModule[141]=C:\Program Files\RWD uPerform\Client\bin\ActiveIMM.dll
LoadedModule[142]=C:\Windows\system32\shfolder.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
FriendlyEventName=Stopped working
ConsentKey=CLR20r3
AppName=RWD uPerform
AppPath=C:\Program Files\RWD uPerform\Client\bin\uPerform.exe
ReportDescription=Stopped working
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Hi there,
Are you getting any specific errors on the logs?
- Collabconsole.txt file located in <(>
<<)>installdirectory>\Collaboration\log.
- Server Error log file: <install
directory>\WWW\uPerformWS\ServerErrors.xml.
- [RWDuPerform Directory]\Collaboration\Collab.props.
Regards,
Matthew
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