EWA reports not generated from Solman

[former_member689296]

Hi All,

EWA reports are not been generated from Solution manager system.

Earlier they were working fine. But now it is not. We need to troubleshoot it.

Kindly suggest some healthy steps so that this could be started again.

Regards,

Sujit Takale

[JPReyes]

Simple answer, if the data is arriving to EWA and its not been processed you need to make sure job SM:EXEC SERVICES is scheduled you can even run that manually from DSWP -> EWA.

If the data is not been fed into EWA check SDCCN as mentioned before, EWA task should be scheduled in each of the satellite systems.

Regards

Juan

[Former Member]

Hi Sujit,

I think it would be problem in your Communication, check with RFC connection is working or not. then you should correct with Service Data Control Center via SDCCN.

Regards

Thomas

[marc_saulnier]

Hi man you dont gave to us a lot of informations, they are tons of reasons ... If RFC connection are generated correctly, make sure your followed the tree setps using the transaction ags_update.

Just double check that to see and provide to us more informations like error logs or something else

regards