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Sales Order Status wrong just for 1 user in particular

Former Member
0 Kudos

For a particular user his sales orders status is always "completed", even when fields appear as "Not invoiced" and "No goods issue"

Example of status info:

Total processing     Completed
Goods issue status   No goods issue
Billing status       Not invoiced
Completeness         Complete item data
Rejection status     Nothing rejected
Delivery complete    Complete item data
Delivery status      Fully delivered
Billg doc. complete  Complete item data

Or I dont know if these particular user find a transaction to do this, since the rest of the users are working normally.

Regards,

Carlos

Accepted Solutions (0)

Answers (2)

Answers (2)

former_member182378
Active Contributor
0 Kudos

Please suggest this user to test by - creating RE order, CS order and check the Status of order in doc flow.

Is this user creating a different order type? My indication is towards, is he using a different item category?

(field "Completion rule")

Former Member
0 Kudos
Former Member
0 Kudos

Thank you Kuber,

I check those and there is nothing there that I could see.

I have noticed that the problem is for a sales group. Just for that particular sales group is happening, not even with the same user.

Regards,

Carlos

Former Member
0 Kudos

Hi,

Please run the report SDVBUK00 to check if the statuses get corrected?

Regards

Raghu.