Debit memo can not be created

[Former Member]

Hi All,

We have an issue regarding debit memo. Actually we have created a sales order for $600. But due to internal issues that company code not supposed to have any A/R. So we created a credit memo but with incorrect amount of $540. So again we tried to create a debit memo of $540, but its giving an error message like "Item category XX can not be involved with billing type XXX". Please help me in this issue as it is very urgent.

Thanks

Uday

[Former Member · Accepted solution]

Hi,

Have you tried to maintain the copy controls between the dr memo and referencing doc for the item category XX i.e. source doc to billing doc and proposed item category for dr memo..?

Pls maintain it and retry creating the Dr memo.

Regards,

Raghu.

[Former Member · Accepted solution]

Can you tell me where to check this config?

[Former Member · Accepted solution]

If you're creating your dr memo with ref to original invoice then its tcode VTFF.

If its with ref to sales order VTFA.

I hope this helps.

Regards,

Raghu.