FTP server Connection timed out error

[former_member188885]

hi All,

I have a sender ftp channel. When the communication channel is switched on, it is giving the following error:

Error occurred while connecting to the FTP server "xxx.xxx.xx.xx:xx": java.net.ConnectException: Connection timed out: connect

I have checked the user id and credentials and they are correct.

The same ftp is used for Dev server and it is working fine there. but in production it is showing the above error.

Please help

[former_member854360 · Accepted solution]

Hi,

This is a Network problem.

Please check the port and firewall in Your Production server.

Crosscheck with your basis team.

[former_member188885]

After the ftp issue got resolved, a new error message is displayed now.

Error while receiving by HTTP (error code: 110, error text: )

When the file is put in the ftp, the above mess is displayed.

Has anyone faced this problem. Need your help

[former_member854360]

Hi,

Its better to create another new thread for new issues.

Please see page 21 of the below pdf for your problem.

http://www.sdn.sap.com/irj/scn/go/portal/prtroot/docs/library/uuid/c059d583-a551-2c10-e095-eb5d95e03...

Also see

[former_member188885]

Hi Everyone,

Thank you for the replies. This issue is solved now. They gave a different ftp ip which is accessable through internet. Now it is working.

Now when we put a file in the ftp, it is showing the following error:

Error while receiving by HTTP (error code: 110, error text: )

I have asked for a restart of the XI server. Will it help? Or should anything else be checked and done.

[former_member472138]

Hi

Did you set the time out parameter?

FTP adapter setting within the channel

ftp.timeout=timeoutSecsFor more information, see SAP Note 849089 - XI 3.0 File Adapter: FTP

Timeout Handling.

Regards

Pothana

[former_member188885]

Yes, the time out parameter is set.

[former_member188885]

Thank you for the replies.

How can i check tne firewall settings and where exactly should i check this

[former_member854360]

Hi,

You have log in in PI server.

Best way to ask your BASIS team to check this.

These are some basic networking issue.

[former_member200962]

as a basic check you can try to ping the FTP server (IP port) from the machine where PI is installed.

[naveen_chichili]

Also you can check with any FTP tool lile filezilla/cute FTP if you are able to login to the FTP server........

Rgds,

Naveen

[Former Member]

Hello

You could also check the file adapter FAQ note #821267

Q 26. FTP Connection Problems

Regards,

Sarah

[naveen_chichili]

Hi Lavanya,

Check if your firewall ports are open... just cross check with your network/basis team they would be able to help you with this..

Regds,

Naveen