Wokcenter page doesnt open

[Former Member]

Hello,

We have SAP servers located in one network and other company servers in different network for security reasons.

It opens the web page When i try to call the tcode solam_workcenter in SAP server's network.

But the same doesnt open when its called in comany's network

Do you have any idea on this.

Please let me know

Appreciate your quick response

Thanks & Regards,

Vadi

[Former Member]

Hi Vadi,

Please try to re-activate the Enhancement Spot AGS_WORKCENTER_LAUNCHER (allthough it shows to be active) and see whether this resolves the issue.

To do this start transaction SE20 and enter at the field Ehancement Spot: AGS_WORKCENTER_LAUNCHER and press the display button. In the next screen use menu: 'Enhancement Spot' -> 'Activate'

Afterwards start SOLMAN_WORKCENTER again and check whether you have still the problem.

Kind regards,

Fabricius

[Former Member]

Hi Fabricius ,

Thanks for your response.

After activation also i get the same error.

[Former Member]

Hi,

are you trying to access the system from same PC or some other system. If is the same PC. one network it is working, other network it not connected means, there you need to activate any proxy or router to link both the network,

Since my landscape we have router to link these both network.

Thanks,

Jansi

[Former Member]

Dear Jansi,

Thanks for your response.

We dont have any proxy between these 2 networks and sap router is used for only between SAP router and our company router.

[Former Member]

Hello,

please check if there is a firewall between this two networks an if it blocks the ports 80xx.

Regards

Christian

[Former Member]

Hi Christian,

Yes .there is a firewall and http(8000),https(443) ports ale already allowed.

Thanks,

Vadi

[Former Member]

Hello,

Port 8000 is used only when your system number is 00, if it is different then 80<system number> is used. Use in a Windows command line:

> netstat -a | findstr <sap hostname>

to see which port is used.

Regards

Christian

[Former Member]

Dear Christian,

The system number is 00 only hence 8000 is the http port number being used.

There are no issue with http service and its not a port issue as far as my analysis.

Thanks,

Vadi

[Former Member]

Hello,

did you verify this with the netstat command? It could be maybe an other port if someone changed the icm/server_port_0 profile parameter.

Regards

Christian

[Former Member]

Yes. its verified and port no is 8000 for http.