Credit Card Payment at time of SO creation - Basic questions

[Former Member]

Most of our customers pay by credit card at the time of Sales order creation. (80% of times)

Now sometimes they pickup the order at the same time and sometimes we follow the normal delivery process and ship material to them.

Now we are not sure what document type or process flow will fit this process.

Should we be using two different document types/ process to meet this requirement.

Thought of using standard order type but then as they have already paid at the time of order creation we Dont want to send Invoice at Billing stage

Shall we use Rush order or cash order for our requirement. (But they dont pickup material all the time, sometime we ship)

Also if we maintain credit card information at Customer Master level, will it flow down to sales order and Biiling process.

Thanks in advance.

[Former Member]

Hi Jeet,

Yes highly recommended that you use different order types for different scenarios..rush order process for where the goods are immdtly taken by customer.

Normal Sales Order process for the normal scenario.

For the payment via credit card etc..here is a useful link:

http://help.sap.com/printdocu/core/Print46c/en/data/pdf/SDBILIVPC/SDBILIVPC.pdf

Regards

RS

[Former Member]

Thanks a lot Rags, your response was helpful though in our process we dont plan to authorize credit card in SAP.

We will be using existing devices (Outside of SAP) to authorize credit card payment.

I am not sure if we get any advantage of maintaining credit card at Sales order level when authorization is done outside SAP.

Maybe we are better of not specifying credit card at Sales order level and just use "Cash Sales" Process.

What do you advise, whats the advantage of using credit card at Sales order level and have you seen clients using this functionality.

Please advise.

[Former Member]

Jeet,

generally I've heard of very very few businesses using the SAP managed solution for credit card validation etc..like you said, its done outside SAP--so keep it that way.

Just use the interface to get the required response back and use R/3 for what it it meant for..

Regards,

Raghu.

[former_member202002]

Jeet,

I have worked with over 350 SAP customers over the last 14 years who have implemented the SAP Payment Card Processing business logic. The majority of them use an integrated solution so that SAP submits the Authorization requests through SAP's Cross Application Payment Card Interface (CA-PCI) during Sales Order Save. Some of them use external devices\applications to perform the Authorizations outside of SAP and simply use the SAP business logic to record those transactions.

I would recommend you consider continuing to use the SAP Payment Card Processing business logic with your external Authorization process so that you can take advantage of the GL posting automation that SAP performs when an Invoice is posted to Accounting. Namely that SAP will CREDIT the Customer AR account and DEBIT the Credit Card Receivable account for the card type used. This is of great benefit to the Merchant because it eliminates the need for someone to MANUALLY post the payments to clear the open items on the Customer AR account once the Settlement deposit is received.

Another advantage is that, when researching customer orders in SAP, you'll be able to see the card details that were used for payment. Just be certain to activate SAP's credit card encryption logic or use a third-party Tokenization solution to secure the data.

Eric Bushman

[www.paymetric.com|http://www.paymetric.com]