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CLM Mail MIME Type Issue

Former Member
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Users are entering special characters in the instructions to the signatory, and when the string is picked up into the custom email, the system is mis-translating the characters in the CLM.We suspect on the custom java mail util not setting up the MIME Type.

Any help would advise on this

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Answers (1)

Answers (1)

Former Member
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In custom email, you manually set the content type. Here is an example:

msg.setContent(txt,"text/html");

where txt is the formatted string.

and msg is of type MimeMessage.

Incase you are using the method "setText", change it as shown above and it should work fine

Regards,

Immanuel