Receiver SOAP adapter issue

[Former Member]

Hi Experts,

I am getting the below error in the receiver SOAP communication channel. "Delivering the message to the application using connection SOAP_http://sap.com/xi/XI/System failed, due to: com.sap.engine.interfaces.messaging.api.exception.MessagingException: java.net.ConnectException: Connection timed out."

Please help me.

Thanks,

--Naresh

[Former Member]

Hi Naresh,

First check that the url provided in soap receiver channel works properly through web browser. Once it works then put in the receiver channel to post the data.

Above error usually occurs for invalid ip address, host name or port number. check these parameter which will help you.

Thanks,

RK

[Former Member]

Hi,

1. I am able to open the webservice from my browser.

2. I am able to send the data to webservice through SOAP UI. But getting the error while sending the same data from PI.

What else i can check.? Please advice.

--Naresh

[rajasekhar_reddy14]

How are you accessing client network in your PC? using citrix or web vpn.?

some of the web services we can access it from web, but when you try to access from PI system,it wont work,so you have to open port , consult network team,they wil fix it .

[Shabarish_Nair]

Hi,
> 
> 1. I am able to open the webservice from my browser.
> 2. I am able to send the data to webservice through SOAP UI. But getting the error while sending the same data from PI.
> 
> What else i can check.? Please advice.
> 
> --Naresh

are you able to ping or telnet the host server where the WS is hosted from the PI server?

The issue is that the PI server IP addresses might not be opened in the firewall to connect to the web service.

[Former Member]

when i try telnet also i am getting the same error "timeout". so is there firewall issue? moreover i am using just http not https. would there be any effect?

[Former Member]

Hi Naresh,

You mentioned that you did telnet and says time out . My Question is from where did you try telnet ? from your PC?

You should try telnet from XI/PI then only you can conclue the error.

1. If you are facing the same time out problem when you do telnet then :

a) Might be a Firewall Issue or The Receiver Server's IP or Port might be changed Or The Receiver Server is not up and running.

Check with your BASIS team to do the telnet from PI to Thired Party Receiver Server and ping the Receiver Server.

[Former Member]

Hi Naresh,

You need to check where you are able to ping/ telnet the host server where the Web Service is hosted from the PI server? You can get these details from the Target URL that you have configured in your Receiver SOAP Adapter.

Also, check & Confirm the following:

1. Is the hostname, port & URL of the target system correct

2. Is there no firewall in between

3. Is the target system & application up and running

Regards, Gaurav

[Former Member]

Hi Naresh,

If your data dont post to the receiver soap url in the format expected then you get this error. Make sure to send some data from any third party application like SOAP UI or altova xml spy to the url and send the same data from PI.

Else you can use TCPGateway to troubleshoot. Please see this blog:

/people/stefan.grube/blog/2007/03/29/troubleshooting-soap-http-and-mail-adapter-scenarios-with-tcpgateway

Regards,

---Satish

[former_member854360]

This is a basic coonectivity problem.

Consult with your basis team.

Also check PI server firewall and port enablement.

try to ping the web service server from your PI server