Route issue

[Former Member]

Hi everyone,

Issue - Pop up in sales order that "zip code 32901 not served by UPS 1 day"

I have an issue in sales order after I enter the material for that particular sold to, I get a pop up saying, "zip code 32901 not served by UPS 1day". Then, a window is displayed showing other available routes for that zip code to select from. But the customer says, his location is served by UPS 1 day.

a. I checked the route determination for that location and I see that the route exists.

b. I checked the shipping condition in customer master and it looks fine.

Please suggest me if I am missing out anything?

Thanks!

[former_member223981]

Is there a message number associated with "zip code 32901 not served by UPS 1 day"? If so, please specify it.

[Former Member]

Hi Noel,

it is a custom error ; Message no. ZSM129

[Former Member]

This message was moderated.