Error while installing SUP 2.0

[I039810]

When I installed SUP 2.0 for first time it was not proper. So I

deleted(as I could not uninstall) the folder containing sybase files and

now I try to install again. But I get an error: 'The installer detects an existing installation of sybase messaging server. Uninstall it before proceeding with Sybase Unwired Platform installation.'

I removed the 'Sybase messaging service' using 'SC DELETE <service>'

and also stopped it. Also I removed the related components from

REGEDIT. Also restarted the system several times. Still it says

that the service is running. Please help.

Thanks,

Shalini

[Former Member]

Hello Experts,

I also faced the same problem. So please suggest me how to solve it.

I uninstalled Sybase with all its services.

I am using 30 days trial version.

I didn't get any solutions related to this error.

Regards,

Tapan

[liang_wang]

I also met the same problem. I resolved this issue by commet one register entry, whose key name is

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Uninstall\{842350D6-A3B6-4B06-AE3F-4EAC952E7E8C}

You may try to search "Messaging Server" in regedit and find similar entry under u201CUninstallu201D folder. You can delete it or add "_" before "{842350D6-A3B6-4B06-AE3F-4EAC952E7E8C}"

Hope this can help you.

[Former Member]

Hi shalini.

I had the same problem. I fixed it with nexts steps:

- Reinstall only the sybase messaging server. You can find the setup in sup directory installation/ servers/ messaging server.

- After this, if you have the installatation in XP, go to control panel and remove programs and delete it.

-Once this, try to install again all SUP with a normal installation.

Regards.

[neelavraj_duara2]

Hi,

I had the same issue. If the installation/uninstallation of Message Server does not work, check for the Message Server folder created in C drive under Sybase. This should solve the issue.