on 08-21-2011 3:46 PM
Hi Experts,
Need your help and guidance for the following scenario.
We are implementing non-industrial FICA in our project. We have a scenario where open items will be at different Dunning levels.
1. Invoice 1 -- Dunning Level 2
2. Invoice 2 -- Dunning Level 1
Both the levels are assigned to the same Dunning procedure. When the dunning run completes, we need to send an email to the Business partner. The requirement is that if there are open items with multiple dunning levels, the message corresponding only to the highest level should be sent. In this example, the message stored in form associated with Level 2 should be sent.
Can this be achieved through standard configuration ? Please provide the solution.
Thanks,
Sundar
Hi Sundar,
Your requirement can be achieved by configuration.
Go to the following path in SPRO-
IMG->Financial Accounting->Contract Accounts Receivable and Payable->Business Transactions->Dunning->Dunning by Dunning Procedure->Configure Dunning Procedure.
After configuring the dunning procedure, when you are creating the individual dunning levels for a particular dunning procedure, there is "History and dunning print out" section , where in you will a "Print All items" check box.
If you set this indicator, all open items that fulfill the same criteria for dunning grouping are printed on a dunning notice.
If this indicator is not set, only those items due to be dunned are printed (the items that have reached the number of days in arrears).
So in your scenario, it will not be set, then only the item which has hit level 2 will go to the customer.
Hope it helps.....
Thanks,
Amlan
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Hi Amlan,
Thanks for your reply.
My requirement is that I need to send a notice with the text corresponding to Level 2. The program should not generate seperate notices for Level 1 and Level 2 for the same Business Partner. If there is any item at Level 2, then only 1 dunning notice should be sent and it should be through the form configured for Level 2.
Thanks,
Sundar.
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