cancel
Showing results for 
Search instead for 
Did you mean: 

How to send email with text body, not with PDF attachment

Former Member
0 Kudos

Dear Experts,

is it possible to send email to end-user with text body and link to the message on the web, not with PDF attachment (like SAP support doing)?

regards,

Rostyslav.

Accepted Solutions (0)

Answers (4)

Answers (4)

Former Member
0 Kudos

Dear Experts,

Is it possible to post the PDF somewhere to dowload it?

Best regards

Stefan Blaser

DoloresCorrea
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hello,

From

1)the message is contined in SMART form, how to send message as text in email not another attachment?

In transaction SCOT under SMTP node - internet settings - output formats the setting for SAPscript/Smart Forms is set to PDF. Change it to TXT, this will populate the body of the email and not send a PDF attachement.

Hope this helps,

Dolores

Former Member
0 Kudos

Hi Guys,

thanks for the very helpful answer, points rewarded.

But is it possible to send message in HTML format with link to the whole message (like SAP Support)?

Former Member
0 Kudos

Hi,

you can refer

Note 942847 - for configuring HTML Link to Support Desk Message Using Message Number.

Regds,

Yunus.

Former Member
0 Kudos

Hello Yunus,

thanks for valuable tip, but i have already installed support package, mentioned in this note, but message sent w/o any link. How to insert this parameter into message?

And how to sent message in html? I guess it is possible, because SAP do so...

regards,

Rostyslav.

Former Member
0 Kudos

up!

raguraman_c
Active Contributor
0 Kudos

Hi,

1. Go to SCOT

2. Double Click on SMTP

3. In Supported Address Types click on the Button Opposite to internet.

4. Change the output formats for SAP Documents to TXT.

Thats it.

Feel Free to revert back.

--Ragu

Former Member
0 Kudos

Hi Rostyslav.

Have you check the setting inside the transaction SCOT?

See if the output formats for your SMTP setting is set in the way you desired.

rgds,

Yoshi