Alerts alerts...too many!

[Former Member]

Hi

I am on SP17, when the initial attempt by adapter failed, it immediately send the 1st alert. Subsequently the automatic retry (I set it to 5 retries) still failed, it send alert as well for each retry!

So I receive total of 6 alerts!

I remember in previous SP, 1st alert will only be sent AFTER complete the max number of retries, how can it be not behave the same on SP17?

//jack

Message was edited by: JackPCL

[Former Member]

Hi All Gurus

Is anybody can throw some light on this?

Thank you in advance.

//jack

[Former Member]

Reson why I do not use "SUPRESS MULTIPLE ALERT OF THIS RULE" :

• this will required confirmation which user might not be able to manage properly or forget to confirm it

• even if i use this option, alert still send at initial failed attempt. User may get confuse to check into alert "failed" message which 2nd attempt might have already successful. Alert is suppose meant for error only!

My question,

1. Is that a bug in SP17? it supoosed to send one alert only AFTER complete max no of retries.

As long as max yet complete tried, the message shall not be considered as error and no alert shall be sent. Anybody contacted SAP on this? and any solution?

2. As temporary solution, is that possible to turn on "SUPRESS MULTIPLE ALERT OF THIS RULE" while does not need to confirm the alert?

Any hint is very much appreciates...please any Guru out there...

//Jack

[bhavesh_kantilal]

jack,

SUPRESS MULTIPLE ALERT OF THIS RULE ~~ Select this option in your ALERT RULE and then test the results and let us know.

Regards,

Bhavesh