08-17-2011 12:41 PM
Dear Experts,
I have an issue like, in my print doc overview under doc lines tab under device data, i found that different MR reading in previous MR filed (I_ZWSTVOR), which means it is coming different from my el28 reading.
example: In el28 the reading shows 1350. but in that field iit shows 1340.
does any one having clue on this? it would be more help full.
Cheers..
08-18-2011 7:31 AM
Hi,
Have you checked your previous meter reading in Installation > Billing Periods > MR Result tab
Regards,
Abhijit
08-18-2011 7:59 AM
Hi Abhijit,
Thank you for your reply, yes it was same MR reading in installation and EL28. even there is no device change also.
cheers.
08-19-2011 1:10 PM
Hi,
Please look in the document overview tab whether the bill document is prorated due to price change or device change or any other reason. It looks like the line items are splitted and due to this the earlier meter reading is showing differently which you have entered.
Thanks,
Nirmalya