SAP Microsoft Management Console Windows MMC no open

[Former Member]

Hello guys,

I have a problem with the MMC is not working and does not open. I do not get how to stop the instance of SAP. When I open the MMC is running the process and never opens it.

I am also trying to stop the instance with the following command STOPSAP.EXE name=SID nr=00 SAPDIAHOST=host from the D:\usr\sap\SID\SYS\exe\uc\NTAMD64, connected to the user and SIDadm gives the following error and does not stop the SAP instance:

Problem signature:

Problem Event Name: APPCRASH

Application Name: stopsap.exe

Application Version: 7010.137.18.59200

Application Timestamp: 4d98ef00

Fault Module Name: MSVCR80.dll

Fault Module Version: 8.0.50727.4053

Fault Module Timestamp: 4a59381a

Exception Code: c0000005

Exception Offset: 000000000001de04

OS Version: 6.0.6002.2.2.0.274.10

Locale ID: 8202

Additional Information 1: 087f

Additional Information 2: 44187f75b1dcde9b0b1e7fe2257e0dd7

Additional Information 3: d82e

Additional Information 4: 0064b09090719a14286f02f8be1df635

The instance of SAP is working without problems, but I need to stop services for server maintenance.

I have Windows Server 2008 Enterprise (Service Pack 2) y Oracle 10g.

How else I can stop the SAP instance, I do not restart the instance without stopping the services correctly.

Thanks guys for the help

Desiru00E9

[Former Member]

Hi Desirée,

Reboot the server and open SAPMMC

Best regards,

Orkun Gedik

[Former Member]

Hello Orkun

I have no problem restarting the server, but as SAP services stop before ?????

I do not want to damage the system

Thanks

[Former Member]

Hi Desirée,

No, I read so fast and couldn't read carefully. Sorry,

sapcontrol -nr

Best regards

Orkun Gedik

[Former Member]

Hello Orkun

Sorry for the delay. Everything works perfect

Desirée C.

[Former Member]

Hi Desirée/ Orkun,

Did you find a solution to the hanging issue of MMC.

It is not working in our case and we are struck for last 5 days and even SAP is not helping us with any inputs/ thoughts.

In our case, We have recently upgraded Windows to 2008 R2. SAP is coming up but MMC program hangs and has to be closed via CtR-ALT-DEL. After that mmc.exe process is started but MMC console does not comes up.

We get the following message in event viewer:

Log Name: Application

Source: Application Hang

Date: 9/9/2011 8:32:30 AM

Event ID: 1002

Task Category: (101)

Level: Error

Keywords: Classic

User: N/A

Computer: sap-xp-q01.saladinos.com

Description:

The program mmc.exe version 6.1.7600.16385 stopped interacting with

Windows and was closed. To see if more information about the problem is

available, check the problem history in the Action Center control panel. Process ID: fcc

Start Time: 01cc6f03c402c248

Termination Time: 6

Application Path: C:Windowssystem32mmc.exe

We have upgraded Kernel, installed the latest MMC patch.

Please advise.

Thanks,

Antarpreet

[Former Member]

Hello Antarpreet

To solve the problem with the MMC, I stopped the services (only instance) of SAP by transaction RZ03, because MMC does not work.

Then I stopped the service for SAP _00 service.msc by Windows and start it again.

Start the MMC without any problems and started the instance.

I hope this helps

Regards.

Desiré