on 08-12-2011 6:26 PM
Hello experts,
I have a problem with the generation of the Bp of one of our users, I have generated the Bp from PRD system by BP_GEN and it gave it the number (264) in our solman system, and now that I want to add the same user from QAS system it generates a new BP (585), it is the first time that something like this happens and I would like to know what is the way to solve this issue.
Best Regards,
Paul
Hi Paul
You can generate the newly created BP via bupa_del tcode
and
in the old BP of user goto change mode identification tab here just create and an entry like you have for PRD system with QA system Installation client etc details
This will solve your problem
Regards
Prakhar
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HI
You can mark the new BP for Archiving in the BP Tcode
or
you can remove this new BP and add the OLD BP in the ticket where it has been entered and then delete the New BP
also it is better to maintain a documentation for all this in the Ticket that why you are deleting new BP and adding old BP as its a duplicate wrong entry etc.
Hope it ans ur query
regards
prakhar
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