FTPS error

[Former Member]

Hi all ,

I am facing the beloow error while trying ot transfer a file to an FTP server using a port [ not default ] . with user credentials and control connection and command order . but not using x 509 certificate . Facing the error in the receiver channel .

And just given the target directory as " / " , with a command line before message processing as , [ put xxx_yyy ] to put file in FTP server

Error: in cc monitoring

Message processing failed. Cause: com.sap.aii.af.ra.ms.api.RecoverableException: Error when getting an FTP connection from connection pool: com.sap.aii.af.service.util.concurrent.ResourcePoolException: Unable to create new pooled resource: FTPEx: The control connection to the FTP server sftp.xxxx.xxyyzzz.com timed out while reading the server reply.

Cheers

Ganga

Edited by: N.Ganga on Aug 9, 2011 11:43 AM

[Former Member]

Hi Ganga,

It was due by the number of maximum simultaneous connections allowed by destination SERVER.

Try to ask how many connections (by the same user) destination server allows.

Rstart the communication channel. This should fix the issue.

Ref the SAP Note: 821267

Thanks,

[baskar_gopalakrishnan2]

Yes, the new connections are not able to create due to resource failure. Connections might be locked. Check and restart the communication channel. This might fix. Is there any credentials or certificate changed or invalid recently? If so handle thru latest credentials.

[Former Member]

Hi Ganga,

Ask FTP admin to check the logs what's happening on FTP end when you got an error in the channel. You can write a log when your OS command gets executed "command line before message processing " and refer that to know status of this.

it seems the socket (the pipe that carries data to and from between ftp server to PI server) is busy and no resource available on ftp to transfer back server reply. Hence you are getting read timed out error.

Cheers

Veera

[Former Member]

Usually this issue occurs where there's some problem in security configurations (certificates or similar). Did you checked security setup?

[Former Member]

Hi Spantaleoni,

Im not using the x 509 certificates . Can you pls elaborate the parameters thats needs to be checked which fall under security aspects . Is it the problem with the third party FTP server that we are trying to connect as it is throwing this error after the timeout period . Have not given any target directory in the receiver channel . Just given a forwards slash " / " and trying to use a PUT ftp command into the FTP with command line before processing the message . i believe its connecting authenticating the user login but not able to write the file into the FTP . Is it something to do with the response of the FTP server .But read and write authorizations were given to the FTP login user . Can you suggest on this .

cheers

Ganga

[Former Member]

Check with the Networking and ftp team to see what are ports that needs to be opened and confirm if they are open.

[former_member472138]

Look at this Note 849089 - File Adapter.

Regards

Pothana