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All FAX sent to China vendors are wrong.

Former Member
0 Kudos

Hi all, i have this issue, one of the guys are complaining in China:

"All FAX sent to China vendors are wrong but it's OK if the FAX receiver is oversea of China."

i did a test for other faxes in USA and it worked fax, email,, this is the only guy who is complaining for sending faxes in China

What you think could be the issue?

this is the error:

No delivery to FAX (xxxxxxxxxxxxxxxxxxx)

Message no. XS812

Diagnosis

The message could not be delivered to recipient FAX (xxxxxxxxxxxxxxxxx). The node gave the following reason (in the language of the node):

No fax machine detected

System Response

Processing was ended normally.

Additional information of the node used (in the system language of the node):

No fax machine detected

Procedure

Use the documentation of the node to check which actions are necessary.

========================================================================

Could be "The Recipient value" be wrotte wrongly (the fax number)?

This is the format they are usnig for fax number into SCOT tcode:

CN XXX-XXX-XXXXX 5 numbers at the end ..

CN XXX.XXX.XXXX 4 numbers at the end

CN XXX-XXXXXXXX 8 numbers at the end (only 1 "-").

Please your help, thanks in advance.

Accepted Solutions (0)

Answers (2)

Answers (2)

Former Member
0 Kudos

Hi,

See this SAP Note hope this will help you..

Note 418361 - SAPconnect: TOPCALL message conversion problem

Regards

Former Member
0 Kudos

Hi,

Please provide more information regarding this problem , scenario and server details ..

Regards

Pranay