GRC CUP: Audit Trail Update is incorrect

[former_member184114]

Hi All,

I have noticed while going through one of the requests in Compliant User Provision (CUP) that, the information updated in the "Audit Trail" section of the request is incorrect. Meaning, there were certain roles added to a user. And I got the below Audit Trail Informaiton:

Request 603 Submitted by XXXX on 08/03/2011 12:53  
   Role 1-XXX Role Added with validity dates 08/03/2011-12/31/9999 
   Role 2-XXX Role Added with validity dates -12/31/9999 
   Role 3-XXX Role Added with validity dates 08/03/2011- 
   Role 4 -XXX Role Added with validity dates 08/03/2011- 

If you notice the fourth line, the validity til Datel is not mentioned. When I checked in the backend system for that role, it is duly mentioned there.

May any one please help me in identifying the problem?

Regards,

Faisal

[Former Member]

Hi Faisal,

Check the below notes which might be appropriate for the current issue:

Note 1581495 - CUP: Default valid to date is always shown in access request

Note 1597664 - CUP: Role validity dates are not coming from role defination

Note 1592801 - CUP: User's validity dates are not getting changed

Best Regards,

Raghu

[former_member184114]

Hi Raghu,

Thanks for your reply.

I have gone through these notes and it seems they belong to GRC AC 10. However, we are running on GRC AC 5.3.

Also, notes 1597664 and 1581495 say that, the validity date is shown as 31.12.9999 always. But my problem is that the dates for a role which is addes is not mentioned properly.

I am not sure how thie will helpme.

Please suggest.

Regards,

Faisal

[Former Member]

Hi Faisal,

What support pack you are on? Is this issue happening just now or from the beginning? and ofcourse if you are GRC 5.3, those notes are not applicable:)

Regards,

Raghu

[former_member184114]

Hi Raghu,

Thanks for your reply.

I dont know before and I never noticed this. However now when I used it I came to know. We are currently on GRC 5.3 SP16

Regards,

Faisal

[Former Member]

Hi Faisal,

I don't see any known issues with SP16. I hope you have to reach SAP for a solution.

Please leave the solution back once the issue is resolved.

Regards,

Raghu

[Former Member]

Hi Faisal

What is the current support pack level for your GRC system. Might be upgrading your support pack level might help.

Thanks.

Anjan Pandey