Webdispatcher Load balancer issue.
We are using CRM 7.0. Along Central instance we have installed additional 3 more dialog instances for better speed etc.
In the frontend we have installed SAP Webdispatcher for accessing the CRM Application.
Present problem is that when we are giving the url of webdispatcher it is pointing to only 1 application server of the background CRM Servers.
We are unable to route the request from webdispatcher to application servers based on the load.
As a result of load balancing issue we are able to see the http load in only the application server which is connected by Webdispatcher. And the remaining application servers are not being utilized for load balancing.
We have used the below parameter in the webdispatcher for redirecting the request to CRM Application server.
icm/HTTP/redirect_0 = PREFIX=/, TO=/sap/crm_logon?sap-client=900, PORT=80xx, HOST=xxxxxxx.xxxxx.com
Are we doing anything wrong here? Please suggest and help.
Clebio Dossa replied
You must configure the message server host and also message server port in these parameters:
or for web dispatcher 720
wdisp/system_X = SID=<>, MSHOST=<>, MSPORT=<>
The redirect option is only a feature of web disaptcher and of course that you could use it, but if you set the redirect parameter with the option HOST, the requests that match the rule will always be send to the same host
So, if you want to redirect from " PREFIX=/," to TO=/sap/crm_logon?sap-client=900, you should remove the HOST option, otherwise the host "xxxxxxx.xxxxx.com" will always get these requests.