When is a Sales Order considered closed on the system
At which point does the system consider the Sale orders are closed:
1. When the delivery document is created?
2. When the billing document is created?
3. When the customer's account uis posted to the Account Receivables?
If you were to check for open or closed Sales Orders, would you check the line item status or any of the specified 'When' stated?
Is this SAP standard configuration or it depends on the SAP clients' requirements?
SAP considers the status of line items to ensure whether the Sales order has been referred completely.
If any of the line items are still open then the sales order status will be "Open".
If any line items are pending which are not intended to deliver then if you want to close the sales order then ideally two actions could be done on the paricular sales order. I.e putting a rejection status on the line item and another deleting the sales order line item.
If it is not done then IN MRP the requirements the following line item quantity will be shown and the Item will be unnecessarily blocked.
If there are such open sales order then through mass transaction we put rejection status for the line item.