Formatting issue in cheque printing

[Former Member]

Hello!

We are using automatic payment for cheque printing using smartforms.

The printer is Epson LQ 300 +II and device type is EPESCP9.Printing was ok with EPESCP2 as well.

The cheque is printing perfect on QAS Server but when we print it in Production server,

one secondary window containig field (Amout figure) formatting is getting corrupted.

In print preview it shows field at right place but printer send it deep down another secondary window when printing.

Both secondary windows are not overlapping.

If I open smartform in PRD,it shows field at right place.

Its very urgent-cheques getting delayed ,so any suggestions would be welcomed.

Best Regards

Nouman

[Former Member · Accepted solution]

Hi Nouman,

Check with the printer admin the width and height the printer can print. This is important because the width you have set in smartform is more than the printer capable width.

Next check the page layout which you have used probably you might have used custom page format.

Check the above in SPAD transaction code.

If it is above then just reduce the width and height of the windows you have used in smartforms.

BR

Dep

[aidan_black]

Hi,

Check the definition of the device type EPESCP9 in the system with the problem via transaction SPAD. There is a tickbox called 'Page printer'. If this field is checked, then uncheckit and try again to create a new spool and print.

Best Regards,

Aidan