Making Rejection Reason mandatory

[Former Member]

Hi,

We have a requirement wherein upon Rejection of contract documents via workflow, Reason field needs to be made mandatory. In other words, in the My Current Approvals link on the Workbench, user has the ability to Approve or Reject the Contract document based on the 'check' and 'x' buttons available. So when the user clicks on the 'x' button, system provides 2 fields - Reason and Comments. Requirement is to make this Reason field mandatory and not allow the user to click on the Finish button unless the user selects a value other than None.

Thanks

[Former Member · Accepted solution]

Hi Sai,

This can be acheived using page customizations. Create a new customization with the following attributes.

ID : workflow.approvalwizard.ui.buyside.default

Name : Workitem Approval Wizard

Add a new value in the Overrides collection. This should be for field ID RESOLUTION_CODE. Make this field Required. Use APPROVAL_STATUS as the dimension field. It is an enum. Set Rejected as Dimension Value.

Do let us know if you have any issues with this.

Thanks

Devesh

[Former Member · Accepted solution]

Thanks Devesh!