on 08-01-2011 10:13 AM
Hello Experts,
I am facing a problem while creating a cash sales return order for a particular customer.
Error message is(document type CSR can not be used for customer),
Kindly advice what can be the issue.
Thanks
Rahul
Hi Rahul,
Check the Document Pricing Procedure of your Cash Sales Return document by T.Code: VOV8, as well as check the Customer Pricing Procedure for Your Customer in the Customer Master.
Then check the pricing procedure determination (V/08) what inputs are maintained in the Doc. Pr. Pro. and Cus. Pri. Pro. with the Pricing Procedure, Condition Type and Sales area.
Also check if the document type Cash Sales Return is maintained for the respective sales area or not by Tcode OVAZ.
Hope this helps you
Regards,
Ashu
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Is your customer Intercompany customer?? or Plant customer?? check your defination where this customer is used for same.
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