Event linakge in qm work flow

[muhamed_faisal]

Dears

I try to activated QM work flow for notification ..I activated all under event linkage area

and try to create a notification but User inbox is not updated

We need to do any setting in assign agent area

pls verify in detail

Any abaper input is required to fulfill this task

thanks in advance

Faisal

[muhamed_faisal · Accepted solution]

Dear experts

Any tips on this

Kind regards

Faisal

[Former Member · Accepted solution]

Can you please clarify actually what functionality you need to activate in workflow?

[muhamed_faisal · Accepted solution]

Hi thank you for the reply

I am try to activate the work flow for Qua;ity notification purpose

If any notification as created and a partner is assigned his inbox should recived a mesage that he assigned a notification( T code(SBWP)

like that if any taks is assigned to any user his in box is also received a mesage and he can process the notifiation from his inbox itself by double clicking the mesage

with regards

Faisal

[Former Member · Accepted solution]

So what is the issue? your action box items not working or mail is not being seen in the inbox. Better you give the steps you followed, will be easier to understand.

[muhamed_faisal · Accepted solution]

Hi

we are able send the mail by using action box..no issue for that

Issur is if we assign a task to a user (in qm notification) he need to be i nformed autmatically by the system if we activate QM work flow

to achive this i done following

QCC0>QUALITY NOTIFICATION>NOTIFICATION PROCESSING>ACTIVATE WORK FLOW TEMPLATE

and i activate event linkage in the screen

i dont know what do further

Hope i make clear on my question

Faisal

[Former Member · Accepted solution]

Go through the doc and see if all configurations are included or not

[http://www.sapfans.com/forums/viewtopic.php?t=291255]