SAP Kernel Upgrade during EHP Installation (with EHPI)

[joo_migueldimas]

Hello,

OS - Windows 2008

Database - SQL Server 2008 (R2)

Yesterday I finished the upgrade from SAP ERP 6.0 EHP3 to EHP5.

During this process the EHP Installer also did a kernel upgrade from 700 to 720... but now the SAP MMC show a error, the igswd.EXE is with Stopped status!

Can you help me to solve this problem?

______

Another thing... I went to AL11 to see some parameters and there I saw this:

DIR_PUT = E:\usr\sap\DEV\EHPI\abap

DIR_CT_RUN = E:\usr\sap\DEV\SYS\exe\uc\NTAMD64

DIR_EXE_ROOT = E:\usr\sap\DEV\SYS\exe

Anything wrong here? The DIR_PUT isnu00B4t right...am I correct?

Kind regards,

Jou00E3o Dimas - Portugal

[Former Member]

Hi,

Please add the IGS file into Firewall.

i think this is firewall issue. Please try to switch off firewall and start the system..hope will come up.

if yes,Add the program or file into the firewall list and start the system,

Thanks and Regards,

Jibin.

[Former Member]

Hi,

This type error every one facing i here given the below link

This was the problem everyone was facing but Mike has given some steps for solving it out.Just check this thread bcoz this might be very helpful 4 u.

please check and let me know.

Regards,

K.Ramamoorthy

[Former Member]

Hello,

Sometimes the integrated IGS (on Windows platforms) in the management console cannot be started due to an invalid (overlong) start profile entry.

The following SAP Note shall be helpful in resolving the issue:

Note 824281 - igswd does not start due to an incorrect start profile entry

[joo_migueldimas]

Hello RikiDas,

I guess that note is not for my version... in note it said version 6.40.

I will post here what I see in Start Profile:

SAPSYSTEMNAME                               DEV
SAPGLOBALHOST                               SRVSIAPP04
SAPSYSTEM                                   00
INSTANCE_NAME                               DVEBMGS00
DIR_CT_RUN                                  $(DIR_EXE_ROOT)$(OS_UNICODE)NTAMD64
DIR_EXECUTABLE                              $(DIR_INSTANCE)exe
DIR_PROFILE                                 $(DIR_INSTALL)profile
_PF                                         $(DIR_PROFILE)DEV_DVEBMGS00_SRVSIAPP04
Start_Program_00                            immediate $(DIR_CT_RUN)sapcpe$(FT_EXE) pf=$(_PF)
_DB                                         $(DIR_CT_RUN)strdbs.cmd
Start_Program_01                            immediate $(_DB) DEV
_MS                                         $(DIR_EXECUTABLE)msg_server$(FT_EXE)
Start_Program_02                            local $(_MS) pf=$(_PF)
_DW                                         $(DIR_EXECUTABLE)disp+work$(FT_EXE)
Start_Program_03                            local $(_DW) pf=$(_PF)
_IG                                         $(DIR_EXECUTABLE)igswd$(FT_EXE)
Start_Program_04                            local $(_IG) -mode=profile pf=$(_PF)

Kind regards,

João Dimas - Portugal

[Former Member]

Hi,

Please see the SAP note.

514841 - Troubleshooting when a problem occurs with the IGS

And also please check the space of the server..

Regards

Bhuban

[sunny_pahuja2]

Hi,

Could you please paste error logs to suggest you some solution ?

Thanks

Sunny

[joo_migueldimas]

Hello Sunny,

Could you tell me which one? Which log files I should check?

Kind regards,

João Dimas - Portugal

[sunny_pahuja2]

Hi,

When you did the upgrade, Have you upgraded igs files of the same version of kernel i.e. 720 ?

Thanks

Sunny

[joo_migueldimas]

Yeah Sunny Pahuja,

But now one thing that seems strange to me... Some minutes ago I tried to update the kernel files for the latest kernel patch version but after start the system I see that nothing changed... this has the same Kernel version... I guess some sap parameters were changed during the EHP upgrade (with EHP Installer).

Any tip...?!

João Dimas - Portugal

[sunny_pahuja2]

Hi,

Yes, it is true that EHPi install change some parameters but after upgrade finishes, it reverse all parameters again.

Could you please tell me if you have uncar igs SAR files of same kernel version in the kernel directory ?

Thanks

Sunny

[ashish_mishra2]

Hi,

In your case it seems that kernel files of only central location is updated where as local kernel files are still referring to old version. Thats the reason when you starting SAP instance sapcpe.exe is replication files between local and central location and in turn reverting to old kernel state.

Could you please check if on both the locations (/sapmnt/SID/exe and /usr/sap/SID/Dxx/exe) you have updated kernel executables of 720 rel.?

Cheers!!!

Ashish

[joo_migueldimas]

Ok Ashish Mishra, this was solved by a manually copy of the same new kernel files in that both locations (\usr\sap\<SID>\SYS\exe\uc\NTAMD64 and \usr\sap\<SID>\DVEBMGS00\exe)! But tell me just one thing... like I said above, I resolved this issue through a manual copy to both locations, but if in the future, we have to do another kernel update, can I do that just copying the new files to one location, to \usr\sap\<SID>\SYS\exe\uc\NTAMD64? ... or I'll be back with the same problem?

Thank you

Jou00E3o Dimas - Portugal

[former_member185031]

usually sapcpe file copy the Kernel binary from AMD64 directory yo another one when you start the SAPMMC. So you need not to do the manual copy. So you have to check the log if you found different Kernel version on both directory.

Regards,

Subhash