Best Practices Invoice communication to 3rd party

[Former Member]

Hi All,

I am looking for some pointer on best practices for 3rd party invoice communication for FMCG.

Background: Inhouse printing, wrapping in envelope and posting to customer is an expensive option to client, compared to sending invocie data to 3rd party and 3rd party doing above activities of printing, enveloping and posting to customer.

Currently a text file is sent to 3rd party which is enriched with logo etc and merged into a template to prepare final invoice document. This is then printed by 3P and sent to customer.

Possible Solution: We can continue similar apporach where ECC sends IDOC to PI and PI converts data in text format to 3rd party for enrichment and printing. However this requires development both in ECC and PI and testing at ECC, PI and 3P. Is the suggested approach the best industry practice?

Would appreciate if you can share your thoughts around the topic on best practice adopted in FMCG for third party communication?

Thanks and Regards,

Namish

[moazzam_ali]

Best possible solution for your requirement is that you must maintain customer master data with their Email adresses in customer general data tab. Take help from your ABAPER and BASIS guy to activate email sending. Maintain output type for email same like you are using for printing. You must have a smart form for your invoice with company logo and all other information. When you will create invoice a soft copy of that invoice in PDF format will be sent automatically to that particular customer.

For this you need to do some configuration for out put type. ABAPER will help you to convert invoice into PDF and BASIS guy will activate email sending. You can also search the forum for more help. Email output type in PDF format have been many time discussed.

Hope it will help you in your requirement.