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Special settings for T-code "PHCPDETL - Detail Planning"

Former Member
0 Kudos

Hello,

I have assigned T-code "PHCPDETL" to a user "Tom" on two different clients i.e. 200 (DEV) & 300 (QA).

Whenever Tom executes t-code on client 200 it opens "Plan & Cost Section" page in IE with the following URL: http://sapqaserp.ffc.com.pk:8000/sap(bD1lbiZjPTM5NQ==)/bc/bsp/sap/hrhcp_planning/default.htm

But whenever same T-code is executed on client 300 by user Tom it displays an error with the following URL in IE:

http://sapqaserp.ffc.com.pk:8000/sap/public/myssocntl?sap-client=395

Surprisingly, when I change the machine, the user Tom works very fine on both the clients i.e. 200 & 300 and opens "Plan & Cost Section" page in IE. I have restored the default settings of IE also but this unusual behavior still persits.

Can anyone help, please.

3 REPLIES 3

martin_voros
Active Contributor
0 Kudos

Hi,

what error do you get? It redirects you to myssocntl service first. This service should give you a SSO cookie. What is strange is that client number is 395 instead of 300.

Cheers

Former Member
0 Kudos

Thanks for your reply.

It displays error, "Internet Explorer cannot display the page".

Client no. is OK as I have used 300 as a fictious client no. where as actual client is 395.

The service is not giving any SSO cookie.

The user is working fine on one PC with both the clients but on another PC, it works for client 200 but gives error when executed from client 395.

0 Kudos

I would try to get more info. That error is too generic. What HTTP code is returned? Also have you tried to clear cookies? You can also activate tracing in SMICM to check what's going on. You should be able to get more info there.

Cheers