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LiveCache Backup Status Still running

abdulmajid_alfaiz
Discoverer
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Greetings,

We are facing an issue with our MaxDB backup and I hope you can help me resolve it. We constantly receive alert messages regarding the backup of our LiveCache that it is still running. Going to the log, I see the data collection method runs only twice a day with 15 minutes between the two runs. It does not run more than twice a day. The problem is that the data collection method is set to run every 5 hours and it is not running as it is supposed to do. The alert message gets cleared once the new backup starts the next day. I hope you can help me diagnose and resolve this issue. Thanks in advance for your help.

Kind Regards,

Majid

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Answers (1)

Answers (1)

former_member229109
Active Contributor
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Hello Majid,

1. I recommend you to create the SAP message in case you have performance issues with liveCache or long running liveCache backup or SAP alert monitor.

2. What is the version of your system?

What is the version of the liveCache?

What is the SP of the SAP Basis on your system?

Thank you and best regards, Natalia Khlopina