sale order

[Former Member]

hi All

We need to have the 15 Inconsistency Delivery Block removed from the Sales Order.

There is a 3rd Party Order and has shipped & invoiced. However, it is still on a 15 Inconsistency Delivery Block. If we look at schedule line it shows 29 PL were confirmed and 27 PL were ordered. The original order was for 29 PL and the vendor acknowledged 29 PL. However, in Internal CSS Notes it looks like someone change the quantity from 29 PL to 27 PL. When the quantity change was made, the vendor should have acknowledged the new quantity, 27 PL. They did not confirm the new quantity so thatu2019s why the order is on a 15 inconsistency delivery block. Since the order has already shipped & invoiced, the vendor cannot re-acknowledge the new quantity. Please advise how we will be able to remove the block?

Thanks,

Prachi

[moazzam_ali · Accepted solution]

If the invoice has been done then you have to cancel the invoice first and then u can delete delivery block. U can not make any changes until the subsequent document is canceled or deleted.