shoppingcart wokflow error

[Former Member]

Hi All,

I have a requirement where the SC has to be approved by the LIne manager(head of org unit) followed by the SLApprover with appropriate limit.

for eg:

SC value : 1000USD

Line manager apporval limit is 500$

Req SLApprover's limit is 1000$

It works fine in the above case.

SC value: 1500USD

Line manager limit : 500$

Req SLApprover(say 'X') limit 1000$

2nd level SLApprover (say Y ---X's SLApprover) limit 2000$

in this case it shows in the approval preview correctly

1 line maanger

2. Y.

but when I order the SC and approved by the line manager and when i try to open the item from the UWL of 'Y' , i get the error

"Work item not or no longer valid ((might have been already processed)" whereas i can see in the approval preview and the workflow log its still lying with Y. Please can you suggest what can be the reason and what is the solution.

thanks

[Former Member]

Has this been fixed ?     

[Former Member]

Hi,

it seems like the workitem is already processed.. are you able to see the approvers in the SRM workflow log.

Saravanan

[benjamin_herzig]

Hi,

we run into the same problem after upgrade SRM from 7.0 to 7.02.

When we try to open a shopping cart from UWL the error "Work item not or no longer valid (might have been already processed)" comes up.

But when i take a look at tx SWIA, the workitem has status "READY" !

I run the automatic workflow configuration after upgrade again. Alle background jobs are running.

What could cause this error message?

Regards,

Ben