Quality Notification: Create Task as Follow-Up Action

[Former Member]

Hi QMu2019ers

I have a requirement from my business, to create tasks as a follow up actions from completed tasks. Let me explain the process.

We have a catalog with 4 codes e.g. ZTS1 u2013 0001 to ZTS1 u2013 0004

When the user assigns ZTS1 u2013 0001 to a task in the notification and that task is set to complete, we want the system to automatically create the next task in the catalog, i.e. ZTS1 u2013 0002, when that task is complete the next task from the catalog is added and so on.

I have looked into follow-up actions for tasks, but there does not seem to be a standard option for this.

Does anyone know how I can implement such a solution?

Many thanks for any advice given.

Neil

[Former Member]

follow-up actions of tasks is triger when the tasks are assigned into the notification, not when the task are completed.

Try user-exit QQMA0014, you can assign additional tasks before notification is saved.