DMS Errors in PLM Web UI

[Former Member]

Hi Folks,

I am running into errors when trying to edit an original and add an original to a DIR using the PLM Web UI (everything works fine in SAPGUI).

Upon opening the DIR (which as created in SAPGUI) I get the warning "No entry for the document maintained in viewer customizing". Not sure exactly what this is referring to and I could not find anything in customizing. If I try to edit or add an original I get the message "Inconsistent security list".

After searching forums and notes I came across note 1224097 (PLM Web User Interface: Installation of Applets) which talks about creating white lists using transaction WDR_ACF_WLIST. I am not sure if this is related to my issue, however, when I went into the transaction there was no default white lists as the note mentions. Is this typically done by basis?

Appreciate any help or suggestions you might have in getting the issue resolved. Support pack levels are mentioned below.

SAP_BASIS SAPKB70207

PLMWUI SAPK-70104INPLMWUI

Thanks,

Lashan

[christoph_hopf]

Dear Lashan,

Could you please create the following entry in SPRO by navigating as follows?

SPRO -> SAP Reference IMG -> Logistics - General -> Product Lifecycle

Management (PLM) -> PLM Web User Interface -> PLM Web Applications ->

Viewer -> Define Viewer Application

ABBID: PLM_CADV

Redlin ID: SAPPROVIS

Explosion: I Stop explosion at viewable files of intermediate levels

Geo Data: A All levels

ABBID: PLM_DIR

Redlin ID: SAPPROVIS

Explosion: I Stop explosion at viewable files of intermediate levels

Geo Data: A All levels

ABBID: PLM_PPE

Redlin ID: SAPPROVIS

Explosion: I Stop explosion at viewable files of intermediate levels

Geo Data: A All levels

Also, remove the ABBID SAPPROVIS maintained for the entry for which

the flag 'Default' is set.

Please make these changes and test the behavior.

Best regards,

Christoph

[Former Member]

Thanks Christoph, this has solved the issue where I get the warning about viewer config. So right now, the IMG Define Viewer Config only contains the 3 entries you have mentioned below.

However, I am still getting the error "Inconsistent security list" when trying to edit or add an original (I was able to add an original via SAPGUI). Any ideas on the cause of this error? Is the note I had mentioned in my first post of any relevance?

Appreciate any additional help you could give.

Thanks,

Lashan

[Former Member]

Have you configured and downloaded the white list?

If not, do a search for AcUpDownLoad on help.sap.com .

In short, you need to create the whitelist and download it to your local machine.

espen

[Former Member]

Hi Espen,

Thanks very much for the information. I tried searching for info on how to setup white lists, but could not find anything specific to my requirement related to DMS.

Appreciate if you provide me with some basic steps or point me to a help document. Is it using transaction WDR_ACF_WLIST and is this typically a basis activity?

Thanks,

Lashan

[christoph_hopf]

Hi Lashan,

I guess the SAP notes 1224097 for the Whitelist and 1320849 for the viewer could be useful for you.

Best regards,

Christoph

[Former Member]

administrator can set up the whitelist in Customizing for SAP NetWeaver under SAP

Web Application Server Web Dynpro ABAP Set-Up Active Controls Whitelist .

o The whitelist has to be named DEFAULT.

o File Extension

All files of this type can be executed in an external program by using the

Customizing option %auto%. For more information see Customizing for Logistics

General under Product Lifecycle Management PLM Web User Interface

Objects Document in PLM Web UI Define Workstation Application

o Application

Enter applications to be used for viewing or editing a file.

o Download

Enter at least one directory and one server. The system opens the directory and

all subdirectories for the download.

o Upload

Enter at least one directory and one server. The system opens the directory and

all subdirectories for the upload.

Make an entry for each option (File Extension, Application, Download,

Upload).

o Find the correct server name for upload and download

Working with a local whitelist in a SAP system requires a certificate for the system used.

The administrator must download the certificate using transaction WDR_ACF_GEN_CERT.

Alternatively, the administrator can create the new certificate in Customizing for SAP

NetWeaver under Application Server Web Dynpro ABAP Generate Certificate for

Whitelist

3. Each user has to install the certifcate using transaction ACF_WHITELIST_SETUP.

Alternatively, the user can install the certificate via Customizing for SAP NetWeaver

under Application Server Web Dynpro ABAP Activate Active Controls Whitelist .

o The provided list of whitelists is only for display reasons. The certificate is always

installed for the DEFAULT whitelist.

o You have to install the certificate after each change of the DEFAULT whitelist

[Former Member]

Hi Christoph,

I experience the same viewer error as Lashan, but I don't have the entry in SPRO you exaplain

SPRO -> SAP Reference IMG -> Logistics - General -> Product Lifecycle

Management (PLM) -> PLM Web User Interface -> PLM Web Applications ->

Viewer ->Define Viewer Application

If i I follow this path I only have the folowing options under  "Viewer":
-Define view installation

-Define Viewer Actions

->Enhancement Spot for Viewer.

Do you have any suggestion what I need to do in order retrieve the entry "define viewer application"?

Highest Support package we have

PLMWUI - SAPK-70106INPLMWUI

Thanks in advance

/Mikael