Assign task in notification

[muhamed_faisal]

Dears

in change quality notification area(QM02)

From Edit>Task>Determin

I try this by an error mesage is throwing:Response profile 0000000001 does not contain necessary tasks:

i have done all img stuff for that in following area

QCCO>QUALITY NOTIFICATION>NOTIFICATION PROCESSING>RESPOSNSE CONTROL

other than we need to do any thing ?

in QS41 in code overview area wether we need to give any value in Folow up action???

Thanks in advace

Faisal

Edited by: Muhamed Faisal on Jul 20, 2011 2:13 PM

[former_member207800 · Accepted solution]

Define Service Profile??

No

Response Time Monitoring for Notification Type???

Yes. But I think the response profile '0000000001' is already assigned to notification type.

And also any setting need to be done in partner determination procedure to achive this???

No

and aslo in QS41 need to give any value in follow up action??

No

1. Check assignment of priority type for notification type at configuration.

2. You have to select a value of priority before task determination.

If you still get same error, tell me the error message number.

Regards

Luke

[muhamed_faisal · Accepted solution]

Dear Luke

from you reply

1. Check assignment of priority type for notification type at configuration.

Notification type Q3 was assigned to QM pririties(Which was there as default)

Following is the error message still i am getting

-

---

Response profile 0000000001 does not contain necessary tasks

Message no. IX002

Diagnosis

No tasks could be determined in the response profile corresponding to

the priority. It is also possible that the response profile defined no

longer exists in Customizing.

System Response

The system cannot determine any tasks.

Procedure

If you have the necessary authorizations, define the response profile in

Customizing.

If you do not have the necessary authorizations, contact your system

Hope you understand the problem

Waiting for your reply

Faisal

[anand_rao3 · Accepted solution]

Hi Faisal,

1. Follow the path Luke has mentioned.

2. There select the profile and double click on u201CResponse Timesu201D on left hand side.

3. There you must have mentioned required tasks. The first column there is priority. I hope you have selected QM priorities there.

4. Note down the priority number. Letu2019s say it is 3-Medium.

5. Now go to OQN6. Select profile 000000001 there and double click on catalogs/ code group. Then click on new entries and select the same task code group that you have chosen in step number 2 under profile customizing.

6. Now go to QM02. Input appropriate notification number. Go to subject tab. There you find the priority to select.

7. This must be blank now. And this is the reason you are getting above error.

8. From that drop down menu select the same priory. (e.g. 3-Medium) This must be same as in step number 4.

9. Now go to edit and try to determine the task. It will add the task in your task column.

Regards,

Anand Rao

[Former Member · Accepted solution]

Hi Faisal,

After defining response profile and priorities.

1. After executing QM01

2. Goto Subject Tab and select priority in Execution screen

3. Click Determine tasks -> system determines tasks as per config done.

Regards

Anwar

[muhamed_faisal · Accepted solution]

Hi Anand

Yes it working now as per the solution of selecting priority typem from notification

let me add one more point

is it possible to do in plant wise

for example

in palnt A if i select Priority type 1 some taks is to be assigned to particualr users

in plant B if i select Priority type 1 some diff taks is to be assigned to particualr users

is it possible

Faisal

[anand_rao3 · Accepted solution]

Hi Faisal,

I donu2019t think so it may be feasible. Code groups and catalog profiles are basically created at client level i.e. independent of plant code.

Even through SAP has provided the facility to determine the task based on its priority, I think tasks are planned based on the cause and may vary notification wise cause to cause.

Regards,

AR

[former_member207800]

Did you explore the transaction as I mentioned already?

QCC0 > Quality Notifications > Notification Processing > Response Control > Define Response Monitoring > Define Response Profile

Select '0000000001' then double-click 'Response Times' on left menu tree.

You have to define default task code for each priority if you want system assigns the task automatically.

Also assigned task code should be valid.

Regards

Luke

[muhamed_faisal]

Dear Luke

I have done as what you say but still system showing same error

pls see following thing

1.After Define Response Profile we need to do any settting in

Define Service Profile??

Response Time Monitoring for Notification Type???

And also any setting need to be done in partner determination procedure to achive this???

and aslo in QS41 need to give any value in follow up action??

Pls update

Thanks in advance

Faisal

[former_member207800]

QCC0 > Quality Notifications > Notification Processing > Response Control > Define Response Monitoring > Define Response Profile

Did you define tasks for priorities for response profile '0000000001'?

If yes, check the catalog profile has that code group for catalog type '2 tasks' at transaction OQN6.

Regards

Luke

[muhamed_faisal]

Hi luke

i have define response profile

but from your answer :Did you define tasks for priorities for response profile '0000000001'?:

Pls tell me the above step how to achive it

And in the catalog profile task 2 with code group * was there

IN QS41 in T code overview area weather we need to give any value in Folow up action???

it has any link to this issue??

Thanks in advance

Faisal