Error when logging into SPM Data management tool

[Former Member]

The SPM data management tool was working fine till yesterday afternoon. I was able to modify Global Settings, Perform data upload tasks. All the BI datasources were available in the data management tool. Since yesterday we started getting the error "faultCode:DecodingError faultString:'Error #1090' faultDetail:'null'" the moment I click on the Spend Performance Management tab in the portal. The error comes as pop up. No other details are mentioned in the error.

Let me know if anyone has any idea around debugging this issue.

[Former Member]

Thanks Rohit. We have opened OSS message but have not got any reply yet. Awaiting reply on the customer message, I thought of posting the logs for the experts in this forum.

The log gives error code 401 for service http://ctsintcosnw3.cts.com:8000/sap/bc/srt/rfc/sap/RS_BCT_XA_X_FILES_PARAM_GET. I am able to access the service in my browser. There are no dumps or logs in SM21 or ST22. I get the error when I click on Global Settings or when I click on Perform Data upload option.

I searched the forum for 401 error code but could not get much information.

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error 2011-07-26 19:12:21:812 07:12_26/07/11_0005_77207750

[EXCEPTION]

com.sapportals.portal.prt.runtime.PortalRuntimeException: iView not found: xapps.analytics.ds_par.core... [see details]

n/a com.sap.portal.prt.runtime sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:640 Exception ID:07:12_26/07/11_0005_77207750

[EXCEPTION]

com.sapportals.portal.prt.runtime.PortalRuntimeException: iView not found: xapps.analytics.ds_par.core... [see details]

/System/Server com.sap.portal.portal sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at java.security.AccessController.doPrivileged(Native Method)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:401)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.engine.services.servlets_jsp.server.servlet.InvokerServlet.service(InvokerServlet.java:156)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.dispatcher.Dispatcher.service(Dispatcher.java:412)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at java.security.AccessController.doPrivileged(Native Method)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.dispatcher.Dispatcher$doService.run(Dispatcher.java:523)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.connection.ServletConnection.handleRequest(ServletConnection.java:240)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.core.PortalRequestManager.runRequestCycle(PortalRequestManager.java:753)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.pom.PortalNode.service(PortalNode.java:645)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.component.PortalComponentResponse.include(PortalComponentResponse.java:215)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:189)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at com.sap.analytics.dm.proxyservice.AnalyticsProxyService.doContent(AnalyticsProxyService.java:142)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 at sun.net.www.protocol.http.HttpURLConnection.getInputStream(HttpURLConnection.java:808)

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

error 2011-07-26 19:12:21:344 java.io.IOException: Server returned HTTP response code: 401 for URL: http://ctsintcosnw3.cts.com:8000/sap/bc/srt/rfc/sap/RS_BCT_XA_X_FILES_PARAM_GET

n/a System.err sap.com/irj ctsintcosnw3 Server 0 7_72077

[Former Member]

Hi Avinash, Could you identify the cause and solve this issue? We started to have the same since yesterday.

Many thanks.

Claudia.

[Former Member]

Hi Claudia,

Are you still having issues using Data Management ?

[Former Member]

Avinash,

Start by checking the JAVA logs in BI portal (logs & traces) to see what details are mentioned there. That should give you a fair idea of which might be wrong.

Regards,

Rohit