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CPF3793 when trying to copy production database

Former Member
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Hi All.

Hit an issue refreshing our QAS system using production database.

I saved the production system to tape (4 LTO3 tapes) and started restoring it to the QAS database library.

The restore goes well until the second tape where after a few hours it crashes out with a CPF3793 error:

Message ID . . . . . . : CPF3793 Severity . . . . . . . : 80

Message type . . . . . : Escape

Date sent . . . . . . : 20/07/11 Time sent . . . . . . : 08:15:14

Message . . . . : Machine or ASP storage limit reached.

Cause . . . . . : There is not enough storage on the system or ASP to

complete the save or restore operation.

Recovery . . . : Do one of the following and try the request again:

-- Delete some unneeded objects or objects that have been recently saved.

-- If the ASP is full, add an additional disk unit to the ASP.

-- If your main storage size is 64M or higher, ensure the QMCHPOOL system

value is 15 percent of the main storage size. If your main storage size is

less than 64M, ensure the QMCHPOOL system value is 20 percent of the main

storage size.

-- See the Recovering your system topic collection in the Systems

management category in the i5/OS Information Center for more information.

It makes no sense since we are only using 16% of disk space at this point of the restore, so there is plenty of space.

I used wrkshrpool to ensure that minimum 15% of the main storage is in QMCHPOOL, but the system has alot of memory anyway.

We only have one ASP.

It has been 3 years since doing a refresh and I am a little rusty.

I have logged the issue with IBM and am curious is anyone else has ever experienced this issue with a large system.

Regards

Alex

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Answers (1)

Answers (1)

Former Member
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G'day Alex,

IBM PMR seems to be the only useful solution here ...

I had something similar about 1 year ago at another client with 5-8TB, that the restore crashed - then it were missing PTFs (that were available already)

So, if you are not current with PTFs, that might be the first shot ...

Regards

Volker Gueldenpfennig, consolut international ag

http://www.consolut.com http://www.4soi.de http://www.easymarketplace.de

Former Member
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Thanks Volker,

It is very strange, I have logged it and I will see what happens.

The PTF's are up to date and I have tried a number of things but it does not work.

Thought I might be missing something.

My major concern now is that if we had a disaster the restoration would fail.

Curious to see what the fix will be.

Former Member
0 Kudos

G'day Alex,

yes, that fear was last time my biggest concern as well - especially the potential option, that the backup instead of the restore routine had an error ...

Regards

Volker Gueldenpfennig, consolut international ag

http://www.consolut.com http://www.4soi.de http://www.easymarketplace.de