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Error when install

Former Member
0 Kudos

hi,

I try to install a new NW EP, I set such file system below:

/sapmnt 5G

/db2 10G

/usr/sap 5G

But when I run sapinst, step in run a new one, reading control.xml file in /tmp,it stop automically. there is not any log such as "sapinst.log" found. Only information about the installation is following:

Starting GUIServer using:

SAPinst port : 21200

GUIServer port: 21212

HTTP port : 4239

GUI autostart : on

GUI mode : normal

command : /tmp/sapinst_exe.69966.1311041358/jre/bin/java -Xmx256M -Dsap.env.var.javahome=SAPINST_JRE_HOME -cp /tmp/sapinst_exe.69966.1311041358/JAR/instgui.jar SDTGui sapinst host=localhost port=21200 -nolock

init: retrieving account information for group sapinst...

init: retrieving account information done.

load resource pool /sapcd/install_master/IM_AIX_PPC64_7.01/resourcepool.xml

Jul 19, 2011 10:09:35 AM [Info]: *************************

Jul 19, 2011 10:09:35 AM [Info]: Starting Server

Jul 19, 2011 10:09:35 AM [Info]: Reading server configuration.

Jul 19, 2011 10:09:35 AM [Info]: Reading service configuration SAPinstService.

Jul 19, 2011 10:09:35 AM [Info]: Configuring LogManager ...

Jul 19, 2011 10:09:35 AM [Info]: *************************************************

Jul 19, 2011 10:09:35 AM [Info]: Starting SL Controller ...

Jul 19, 2011 10:09:35 AM [Info]: StorageService switched off.

Jul 19, 2011 10:09:35 AM [Info]: Initializing SecurityManager ...

Jul 19, 2011 10:09:35 AM [Info]: Key Store management switched off.

Jul 19, 2011 10:09:35 AM [Info]: Configuring HTTPManager ...

Jul 19, 2011 10:09:35 AM [Info]: WebstartService switched off.

Jul 19, 2011 10:09:35 AM [Info]: RoleService switched off.

Jul 19, 2011 10:09:35 AM [Info]: AlertService switched off.

Jul 19, 2011 10:09:35 AM [Info]: NotesService switched off.

Jul 19, 2011 10:09:35 AM [Info]: ProcessService switched off.

Jul 19, 2011 10:09:35 AM [Info]: Starting MIDService ...

Jul 19, 2011 10:09:35 AM [Info]: Starting FileService ...

Jul 19, 2011 10:09:35 AM [Info]: LogService switched off.

Jul 19, 2011 10:09:35 AM [Info]: MailService switched off.

Jul 19, 2011 10:09:35 AM [Info]: Starting services ...

Jul 19, 2011 10:09:35 AM [Info]: Starting service "SAPinstService" ...

guiengine: No GUI server connected; waiting for a connection on host dga114, port 21200 to continue with the installation

Jul 19, 2011 10:09:36 AM [Info]: Service "SAPinstService" started

Jul 19, 2011 10:09:36 AM [Info]: Services started.

Jul 19, 2011 10:09:36 AM [Info]: Starting HTTP server listening on port 4239 ...

Jul 19, 2011 10:09:36 AM [Info]: HTTP server started.

Jul 19, 2011 10:09:36 AM [Info]: SL Controller started.

Jul 19, 2011 10:09:36 AM [Info]: Starting GUI ...

guiengine: 2011-07-19 10:09:38 Login in progress

guiengine: 2011-07-19 10:09:38 Login successful

Jul 19, 2011 10:09:39 AM [Info]: GUI started.

init: retrieving account information for group sapinst...

init: retrieving account information done.

iauxsysex.c:318: child /tmp/sapinst_exe.69966.1311041358/sapinst (pid 331940) has crashed. Executable directory is /tmp/sapinst_exe.69966.1311041358. Contact Support.

iaextract.c:895: child has signaled an exec error. Keeping directory /tmp/sapinst_exe.69966.1311041358

  1. Jul 19, 2011 10:10:01 AM [Info]: Stopping services ...

Jul 19, 2011 10:10:01 AM [Info]: Stopping service "SAPinstService" ...

Jul 19, 2011 10:10:01 AM [Info]: Service "SAPinstService" stopped.

Jul 19, 2011 10:10:01 AM [Info]: Services stopped.

Jul 19, 2011 10:10:01 AM [Info]: Server shutdown by SAPinstService

I can't find any solution about this,there is enough privilege about file and enough space. Could you provide me some suggestions?

Thank you very much!

Best regards,

Lily

Accepted Solutions (1)

Accepted Solutions (1)

Former Member
0 Kudos

Hi,

{ child has signaled an exec error. Keeping directory /tmp/sapinst_exe.69966.1311041358 }

Either the unpack process is not able to write to that directory or the /tmp directory is full.

To avoid any errors with the /tmp filesystem always create a separate installation directory and start sapinst from there.

Also please check the following SAP notes..\

SAP Note 929929 - Latest SAPinst Patch.

SAP Note 323816 - User limits on AIX

Regards

Bhuban

Former Member
0 Kudos

hi, Bhuban,

Thanks for your idea.

I forgot to say that I wanna install NW 701, and there is enough space in tmp, about 10G. I alsoo try to use another tmp directory with more space, the same error appears...

Do you have other ideas?

Best regards,

Lily

Former Member
0 Kudos

Hi,

Can You please try following..

1.Download and install Visual C++ 2005 SP1 Redistributable Package (x64) from Microsoft .

2.Disable UAC.

And then restart the process

Regards

Bhuban

Former Member
0 Kudos

Hi,

Please check the permissions for the file systems. And make sure that the sub file need to checked even.

Run the installation.

Thank You,

SK

Answers (6)

Answers (6)

Former Member
0 Kudos

hi, everyone,

Thans for your all helpful suggestions.

Now the questions is solved. I change user "root" ulimit into unlimited, and it works fine.

Best Regards,

Lily

deepakrane27
Explorer
0 Kudos

how to do that ..changing root ulimit to unlimit

Former Member
0 Kudos

Hi,

I think the problem is in your JDK version. Please check your JDK version is properly installed. ENV setting and DISPLAY settings .. Is XCLOCK working ?

Regards

Pranay

Former Member
0 Kudos

I presume you have started the installation with root user.I have couple of things.

One would be to rename the below to lower case.

SAPINST sapinst

CATALOG.DTD catalog.dtd

MESSAGES.DTD messages.dtd

MESSAGES.XML messages.xml

Other one would be to run sttrace at the os level by the unix guys and see where the exactly issue is comping up means where exactly it is getting hung.

Alos please check note 1548438

Edited by: Ambarish annapureddy on Jul 19, 2011 9:21 AM

Former Member
0 Kudos

Hi,

Could you please check /verify if the sapinst was downloaded properly and make sure the file is not corrupted.

Reagrds,

Varun

Former Member
0 Kudos

hi,Varun

Thanks for your reply.

I'm sure the sapinstall file is fine. we can install it using the same file on another server.

Best Regards,

Lily

Former Member
0 Kudos

Hi LiLi,

Try to use a separate temp directory for installation than the default location (/tmp).

Br,

Venky

Former Member
0 Kudos

Hi LiLi,

Please see whether DISPLAY variable is properly set and X11 forwarding is enabled on AIX lpar. Proper IBM JDK version for AIX.

Also, try to cleanup /tmp directory and kill any active sapinst processes.

Ensure port 21200 is not used currently.

BR,

Venky.

Former Member
0 Kudos

hi,Venky,

Thank you for your reply.

Following your suggestion, I check the port, and cleanup /tmp, the port is unused.

DISPLAY is OK, also the JAVA environment.

I try to restart the server and make sure that there is no sapinst process, then run sapinst again, it failed with the same error.

buy the way, could you speak more about how to use a separate temp directory? Thanks very much!

Best Regards,

Lily

Edited by: LiLi Zhu on Jul 19, 2011 12:42 PM

Former Member
0 Kudos

Hi,

Restarting removes all the previous content from /tmp. Set the environment variable TMPDIR using command:

export TMPDIR=/where/you/have/lots/of/space

Note that the above sets the temp directory only for that session.

Regards,

Srikishan

Former Member
0 Kudos

hi,Srikishan,

Thanks for your answer.

I try to cleanup tmp and set temporary tmpdir, it still failed with the same error...

Best regards,

Lily