Attempt to access exchange profile failed

[jegathees_waran]

Hi Friends

The messages are failed in SXMB_MONI with error "CPA Lookup Exception"

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com.sap.aii.af.ra.ms.api.ConfigException: ConfigException in XI protocol handler. Failed to determine a receiver agreement for the given message. Root cause: com.sap.aii.af.service.cpa.impl.exception.CPALookupException: Couldn't retrieve outbound binding for the given P/S/A values:

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To solve this, we did full CPA Cache refresh. using the URL : http://<Server>:<Host>/CPACache/refresh?mode=full. It is success.

But, still we are unable to see channels in RWB --> Communication Channel Monitoring.

After that we tried to restart Java Stack through SMICM transaction. (Java (Instance) Local - SoftShutdown and HardShutdown).

This did not help. Still messages are failing with same error. When we read SM21 log, it says "Attempt to access exchange profile failed - "Communication_error" : PIAPPLUSER.

We checked that PIAPPLUSER is fine in PI system. (SU01). Then executed the transaction SLDCHECK. The EXCHANGE_PROFILE_GET_PARAMATERS is green.

I checked exchange profile parameters under Connection. All are correct i.e PI host name is correctly maintained.

Friends, could you kindly clarify what could be the problem ?

Kind regards,

Jegathees P.

[naveen_chichili · Accepted solution]

Hi Jegathees,

Please go through the note #1312182 which solves your issue.

Regards,

Naveen

[jegathees_waran]

This problem is due to Adapter Engine host name conflict in SLD. We corrected this and did CPA cache refresh. It is success.

[jegathees_waran]

Hello Naveen & Satheesh

Thanks for your reply.

Naveen, I read the SAP Note 0001312182. It is for AAE (PI 7.1). But this problem comes in PI 7.0 system.

Satheesh, I did cache refresh through (Administration --> Directory --> Cache --> Full Cache Refresh), but it did not help to fix the issue.

Any other idea?

Kind regards,

Jegathees P.

[Former Member]

Hi,

Check the objects are updated with out fail during the activation of the objects in the ID.or ESR...

i.e check cacheNotifications ...also check the objects are available in SXI_CACHE or not..

HTH

Rajesh

[Former Member]

Hi,

It seems for the scenario you are testing the receiver agreement is not updated. Please do a cache refresh in ID and also with SXI_CACHE. Delete the adapter engine cache in sxi_cache and then check whether the receiver agreement is what you want.

Regards,

---Satish