MDM Clients not responding

[Former Member]

Hi All,

I am not able to access any of my MDM clients.

In console, when I mount the MDM server, the cursor gets stuck in the busy mode and nothing happens after that.

other clients Import Manager, Data Manager and Syndicator, when I click on them, the clients doesn't open but I see the processes running in the task manager.

MDM server is up and running.

What might be the problem?

Please give me your inputs.

Regards,

Sravan

[junwu · Accepted solution]

make sure you are using the right version of client to connect to MDM.

what's the OS ,that the client is running on?

[Former Member · Accepted solution]

Hi John,

I am using a system with a 32 bit Windows 7 Professional OS to connect to the clients.

The MDM version is MDM 7.1 SP 07.

This is not the first time I am connecting through this system. I was not facing this issue before.

Just wondering what would have went wrong now.

Regards,

Sravan

[Former Member · Accepted solution]

HI Sravan,

Is your repository showing hour glass sign,in that case its executing too many operatins is busy.

Possibly,there database connectivity issue,a server restart can serve as last option to solve this.

Can your please tell what sign is the repository showing?

Thanks,

Ravi