Resetting of Overall Status of Sales order.

[former_member656802]

Dear All,

After creation of Sales Order, Customer rejected the Order. So, We have kept Reason for Rejection as "Customer Rejection" for the particular order and saved the document. Observed that the document over all status is turned to Complete.

But, when we run the delivery due list, the rejected sales orders also appiring in the report.

We rechecked the sale order status. Here is the catch, the Overall Status of the document is resetting to OPEN that's the reason this order is appering in delivery due list.

Please let me know how can i over come this problem.

Thanks in advance,

Ravikiran Gulipalli.

[Former Member]

Forgot to add...please check the incompletion status of the line item that is rejected...if its incomplete then the overall status will not be complete even after assigning rejection code....

also check this note:

Note 375987 - Rejected items with incorrect delivery status

Regards

Sai

Edited by: Sai on Jul 12, 2011 2:35 PM

[former_member656802]

Hi Sai,

Thanks for you information.

Now i can able to solve my problem.

[Former Member]

You can check the below notes and get some help:

Note 85535 - Incorrect Status in Sales Order

SAP Note 412660 - Incorrect status in VBREVK after VA02,

VA42, VF44, VF46

Edited by: Sai on Jul 12, 2011 2:13 PM